Informacje o stanowisku

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Responsibilities:

• Make engaging outbound calls daily to connect with both current and potential players.
• Assist new and existing players to enhance their experience and ensure they fully enjoy the range of offerings.
• Actively promote the website, products, and campaigns to boost user interaction and encourage player participation.
• Partner with the team leader to set and surpass specific performance targets.
• Work cross-functionally with teams like Payments, Risk, VIP, and Customer Service to deliver an exceptional player experience.

Requirements:

• Native or fluent in German (C1 level), with strong proficiency in both written and spoken communication.
• Passionate about delivering outstanding customer service and enjoy interacting with customers.
• Comfortable initiating conversations and effectively presenting products and services.
• Goal-driven, with a strong motivation to meet both personal and team targets every day.
• Ideally, possess a basic understanding of the casino and sports betting sectors.
• Results-oriented, with a knack for overcoming challenges and achieving success.

Offer:

• 24 days of paid vacation and 6 paid sick days each year.
• A supportive, friendly team that promotes collaboration and teamwork.
• Ample opportunities for professional development and personal growth within the company.
• A permanent role with comprehensive medical insurance, including inpatient and outpatient care, dental coverage, and annual health check-ups.
• Birthday gifts and partial reimbursement for breakfast and lunch expenses.
• Free snacks and fresh fruit in the office, plus a variety of team events and recreational activities.

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