A leading customer service organization is seeking a Renewals Representative in Kraków, Poland. This role involves assisting customers in aligning their subscriptions, managing renewal processes, and identifying upsell opportunities. The ideal candidate will have over 3 years of experience in account management, be fluent in English, and possess excellent interpersonal skills. This position offers a hybrid work model, blending remote work with in-office collaboration, focusing on maximizing customer satisfaction and reducing churn.
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