Informacje o stanowisku

Do you care about making an impact on sustainability?

Help consumers and brands better understand their environmental impact and make better choices for the planet! 

This role sits at the intersection of engineering, product, and client interaction. You will work in a dynamic, ticket-driven environment where priorities shift based on real usage, incidents, and business needs.

What you’ll do:

• Handle and triage incoming client requests (Jira, Slack, calls)

• Investigate and resolve incidents across the full stack (backend, frontend, integrations)

• Work on production issues - from quick fixes to deeper root-cause analysis

• Collaborate with Product and Customer teams to understand and address user needs

• Implement small improvements and fixes independently

• Contribute to improving incident handling and support processes

• Participate in on-call rotations and ensure system reliability

• Provide technical input on feasibility and impact of client requests

Tech stack:

• Ruby on Rails (monolith)

• Hotwire / Turbo

• AWS

• Docker

• GitHub Actions (CI/CD)

• PostgreSQL

• Datadog

What are we looking for? 

• 5+ years of experience with Ruby on Rails

• Strong experience working with production systems

• Excellent debugging and problem-solving skills

• Ability to work across the stack (backend, integrations, basic infra)

• Strong ownership and communication skills

• Comfortable working in a dynamic, reactive environment

Nice-to-have:

• Experience in support / maintenance / -like roles

• Familiarity with monitoring tools (e.g. Datadog)

• Experience with AWS

What you get:

• Real impact on system stability and client experience

• High ownership and autonomy in decision-making

• Exposure to a wide range of technical challenges

• Close collaboration with product and client-facing teams

• Opportunity to deeply understand how the system behaves in production

• A role suited for engineers who enjoy problem-solving over repetitive feature delivery

It is not the best fit if:

• You are looking for a purely feature-driven role with long-term, predictable roadmaps

• You get frustrated by frequent context switching or changing priorities

• You expect a clean, well-structured codebase with minimal technical debt

Sounds like a fit? Let’s talk!

Łódź - Oferty pracy w okolicznych lokalizacjach