About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

The Work

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your expected interactions are within your own team and direct supervisor. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. The decisions that you make would impact your own work. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.

• Perform identity verification documents checks, and research on a range of customer types with different structures in all jurisdictions.
• Review publicly available sources for information pertaining to customer due diligence.
• Maintain delivery of a high quality service level to clients and ensure any queries are dealt with in a professional manner and escalating where appropriate.
• Investigate cultural EU nuances regarding documents provided by the customers.

Requirements

• Written and spoken fluency in English (min. B2) and Italian language (min. B1 level).
• Degree qualified in Business/Finance related area.
• Basic computer literacy is a must.
• Attention to detail.
• Analytical mindset is a plus.
• Work mode: With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
• Please note that this role may require you to work in rotational shifts.

Location & Working Conditions

Location: Kraków. Some candidates may need to work in rotational shifts and there is some in-person time required; flexible working arrangements are offered.

What We Offer

• Contract of employment.
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
• A wide training package (soft, technical, and language training offer, access to the e‑learning platforms, Gallup test, GenAI training, possibility of co‑financing courses, and certification).
• Employee Assistance Program – legal, financial, and psychological consultations.
• Employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Private medical care, life insurance.
• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

Legal & EEO

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy