Work model & location: On-site work arrangement, based in Kraków (100% office presence required)

Working hours: Monday to Friday, from 10:00 to 18:00

What we do

We are dedicated to helping the world’s leading companies build stronger businesses – helping them go from doing digital to being digital. Cognizant Poland offices are located in Gdańsk, Wrocław, and Kraków, and we offer a world of opportunities for both professionals and graduates. You can expect five‑star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!

What makes this role unique?

You’ll be at the heart of operational governance, helping teams identify risks early, track mitigations, and manage change effectively. This dynamic role blends coordination, analysis, and communication – ideal for someone who thrives in structured environments and enjoys driving clarity across complex initiatives.

Responsibilities

• Maintain and update the risk register with accurate, timely data.
• Track mitigation actions and support risk reporting for internal and client stakeholders.
• Coordinate change request documentation and approvals.
• Monitor implementation progress and ensure traceability of change activities.
• Ensure adherence to governance standards and SOPs across project teams.
• Support audits and continuous improvement initiatives.

What we’re looking for

• Strong organizational and multitasking abilities.
• Excellent attention to detail and accuracy in documentation.
• Solid understanding of risk and change control processes.
• An analytical mindset with the ability to interpret operational data.
• Familiarity with tools like Asana, Google Workspace, and Looker.

Preferred qualifications

• Bachelor’s degree in Business, Operations, or related field.
• Exposure to frameworks such as ISO 31000, Prosci, or ITIL.
• Experience supporting field or desk‑based client operations.

We offer

• Pleasant and inspiring working atmosphere.
• Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation.
• Professional development and clear career path.
• State‑of‑the‑art office facilities in a convenient location in Cracow.
• Extensive benefits package: Multisport Card, LuxMed medical healthcare (including dental care), life insurance, cafeteria benefits.

If you are looking for another opportunity and are interested in Cognizant, do not hesitate to apply online!

Equal opportunity employer

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Due to client security requirements, it is a condition of your employment to present a valid NFC‑enabled ID card (e‑chip‑enabled ID/Passport) and undergo the client‑mandated ID check as part of the onboarding. Failure to comply may result in cancellation of the offer or termination of employment.