Flying Bisons is a leading Digital Consulting & Delivery company based in Warsaw, Poland. We help clients unleash their digital potential by designing, developing, and deploying world‑class digital products that drive business results.

We are seeking a highly organized and detail‑oriented Sales Operations Specialist to serve as the operational backbone of our business development efforts. This role focuses on systematic pipeline management, process enforcement, and revenue operations – not on traditional sales closing.

Responsibilities

Pipeline & CRM Management (40%)

• Update and maintain all leads, opportunities, and deals in HubSpot daily
• Ensure data accuracy across all records (stages, values, close dates, owners)
• Identify and flag stalled opportunities
• Create weekly pipeline reports and dashboards
• Clean and deduplicate CRM data regularly

Project Intake & Enforcement (30%)

• Monitor all incoming projects from proposal acceptance to kickoff
• Track and enforce required actions: signed contracts, payments, kickoff scheduling
• Follow up with clients on pending documents and approvals
• Coordinate handoff between sales and delivery teams
• Maintain project intake checklist and ensure compliance
• Flag any delays or blockers immediately

Proactive Follow‑up (20%)

• Own the follow‑up cadence for all active opportunities
• Send reminders to clients about pending proposals and decisions
• Nurture lukewarm leads that aren’t ready to close yet
• Re‑engage dormant opportunities at appropriate intervals
• Track response times and chase down answers

Revenue Operations & Reporting (10%)

• Monitor key sales metrics: pipeline value, win rates, average deal size, sales cycle length
• Identify bottlenecks in the sales process
• Provide weekly status updates to leadership on all active opportunities
• Track productivity metrics and flag underperforming areas
• Support pricing and proposal preparation when needed

Qualifications

• Polish and English fluency (spoken and written) – must have
• 1‑3 years experience in sales operations, biz‑dev support, or revenue operations
• Hands‑on experience with HubSpot (or similar CRM); daily management required
• Obsessively organized with strong attention to detail
• Comfortable with data, tracking, and creating reports
• Proactive self‑starter who doesn’t need direction for follow‑ups
• Comfortable working across time zones (some MENA market interactions)
• Nice‑to‑haves:
• Experience in agency, consultancy, or B2B services environments
• Knowledge of design/UX industry
• Familiarity with proposal/contract processes
• Experience with international/MENA clients
• Basic understanding of project management

Benefits

• A central role in scaling and professionalising operations of a fast‑growing digital agency
• Close collaboration with leadership and Chief of Staff – exposure to strategic decision‑making at the highest level
• Exposure to international, enterprise‑level projects
• Remote‑first setup with flexibility, and opportunities to connect in Warsaw when needed
• A supportive, international team that values clarity, accountability, and results
• Flexible work mode (100% remote, office or mix)
• 7‑hour working day (+1 hour break)
• 20 days of paid absences
• Private healthcare (Enel‑Med)
• Co‑financing for a Multisport card

Sound like your kind of setup? Apply now and help us turn vision into reality – with structure, clarity and impact. ?

Employment type: Full‑time

Seniority level: Entry level