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About Everfield
Everfield buys, builds, and grows European vertical market and specialist software companies, providing them with the tools they need to move to the next level. Our mission is to foster ambition, fuel growth, and unlock opportunities for Europe’s software ecosystem.
Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and access to a team of experts in building and growing European B2B SaaS companies who consult on financial and operational topics. Founded in 2022, Everfield has an ecosystem presence in 7 countries, and growing.
Everfield Payments are an ambitious and innovative embedded payments business working inside a company that buys, builds, and grows European vertical market and specialist software companies, providing them with the tools they need to move to the next level. Our intention is to transform the way Independent Software Vendors (ISVs) integrate payment acceptance into their solutions. With a small but rapidly growing team, we are focused on delivering exceptional, scalable payment solutions tailored to the needs of the European market.
The Role
We are currently seeking a strategic and results-driven Revenue Manager to lead our Revenue operations and OTC team, and ensure accurate and timely invoicing and revenue recognition. The Revenue / OTC Manager will oversee a team responsible for the customer contracts, revenue recognition process, billing, collection, and customer interactions. The ideal candidate has a strong background in revenue operations, excellent leadership skills, and a focus on process efficiency and customer satisfaction.
What you will do:
Develop and execute the strategic direction and vision for the revenue function, aligning it with the overall business objectives and revenue goals.
Lead and manage the OTC team, providing guidance, coaching, and performance feedback to optimize team performance and professional development.
Oversee the end-to-end OTC process, including revenue processes, ensuring accuracy, efficiency, and adherence to company policies and Revenue guidelines.
Collaborate with cross-functional teams, such as sales, finance, and customer service, to establish and enforce Revenue procedures and resolve Revenue-related issues.
Develop and maintain OTC & Revenue policies, procedures, and controls, ensuring compliance with applicable regulations and industry standards.
Monitor and analyse Revenue metrics and key performance indicators (KPIs), identifying trends, areas for improvement, and implementing strategies to optimize Revenue operations.
Coordinate with IT teams to maintain and enhance Revenue systems and platforms, leveraging automation and technology to streamline processes and improve data accuracy.
Oversee customer interactions, including billing, responding to inquiries, resolving disputes, and ensuring timely and accurate responses.
Collaborate with the portfolio companies’ sales teams to review customer contracts and pricing structures, ensuring alignment between sales orders and Revenue processes.
Stay updated on industry trends and best practices in Revenue operations and revenue recognition, recommending and implementing improvements to drive efficiency and effectiveness.
What we are looking for:
Bachelors degree in Finance, Accounting, Business Administration, or a related field. MBA or relevant advanced degree is a plus.
8 years of experience in Revenue operations, with a proven track record of successfully leading a Revenue function.
Strong knowledge of Revenue processes, revenue recognition principles, and related accounting standards.
Demonstrated leadership abilities, with experience managing and developing a high-performing team.
Excellent analytical skills, with the ability to analyse complex Revenue data, identify trends, and drive data-driven decision-making.
Proficiency in using Revenue systems, ERP software, and Microsoft Excel for data analysis and reporting.
Strong understanding of customer service principles, with a focus on ensuring Revenue accuracy and addressing customer inquiries and concerns.
Exceptional communication and interpersonal skills, with the ability to effectively interact with internal and external stakeholders.
Proven project management skills, with the ability to prioritize tasks, meet deadlines, and drive process improvements.
Ability to adapt to a fast-paced and dynamic environment, managing multiple priorities and stakeholders.