If you like to inspire people and drive innovations, if you are an expert for retail business processes and best practices, and if, ideally, you have experience working at an international or multinational operating retail company we have a perfect job for you as a Retail Software Product Manager with focus on the Touch Points in a retail environment operated by consumers and staff.
In this role you will analyze our target retail market segments to identify emerging demands, pain points and translate these into requirements for our software portfolio to implement customer journeys in all designated touchpoints.
You will work closely with portfolio owners and requirement engineers as well as key stakeholders such as UXUI designers to adjust and enhance our product and product innovation strategies with the clear ambition to ensure our software products’ capabilities to enable retailers for introducing innovative and differentiating consumer and staff journeys.
responsibilities :
Analyze demands and data provided by retailers, analysts and other market participants such as technology players and identify innovation trends out of that collected data pool
Implement product strategy and roadmap content in collaboration with retail software product management leadership
Define and document new / innovative use cases and extensions to existing use cases and drive alignment with other relevant stakeholders such as UXUI design, requirement engineers or software partner management
Plan implementation and release of use cases and capabilities for continuous enhancement of our software products
Initiate prototyping where applicable and appropriate in collaboration with UX Design, software architects, product managers and software partner management
Interact with Diebold Nixdorf key customers for collecting user feedback and drive continuous improvement of our Retail Software Product Portfolio
Work alongside product management peers and product marketing to drive market readiness and achieve Go-To-Market (GTM)
requirements-expected :
Retail industry expertise (+5 years expertise)
Solid and provable knowledge about retail industry core processes esp. for Fast Moving Consumer Goods retail and Slow Moving Consumer Goods retail e.g. Grocery l, Department Stores and Specialty retailing and Fuel and Convenience
Work experience in business process, retail solution or user journey innovation in a multinational operating retail company
Clear and traceable experience as a (software) product manager (at least 5 years experience in that role)
Experience in defining use cases based on identified innovations in close cooperation with stakeholders such as retail software partner management and UX design
Capability to interact with international retailers and act as retail software domain expert
Capability to document requirements resulting from market demands or innovation strategies in a structured and understandable way to intiiate development of mandatory capabilities to our software products
Capability to document use cases and user journeys (depending on different personas) to brief R&D representatives such as business analysts/requirement engineers and architects on a given demand and its purpose and to initiate requirement documentation and feature prioritization process
Ability to work with different stakeholders within retail software product management and other key teams such as software operations and maintenance and software sales
Strong organizational skills with a good sense of judgement and decisiveness to prioritize what needs to get done
Capability to sync requirement conflicts with different stakeholders
Capability to collaborate in a team of different product managers and drive proative sync with peers to ensure completeness of requirement specifications e.g. by having considered dependencies to other portfolio elements
Curiosity and eagerness to analyze indicators for innovations and own creativity to define innovations and new approaches out of the respective analysis’ results
Take initiative to drive the introduction of relevant innovations into our software portfolio strategy and solution offering
Strong verbal and written communication skills in English
