Informacje o stanowisku

Are you passionate about customer service and interested in the cutting-edge world of hybrid and electric vehicles? Do you speak German (C1) and English (B2)? This is your chance to join a leading automotive company, providing top-notch support to customers while working remotely from the vibrant city of Katowice.

Starting Dates:

• February 3, 2025
• February 10, 2025

Office Location: Katowice (Remote role)

Schedule: Flexible hours between 7:00 23:00 (Mon Sun) with the possibility of night shifts (optional).

What Youll Do

As a Customer Service Advisor, you will:

• Interface with customers via inbound calls, outbound calls, or online channels based on client requirements.
• Provide exceptional support for routine inquiries related to the clients products and services.
• Assist customers with digital solutions such as:
  • Performing software updates.
  • Comparing vehicle models.
  • Adjusting car settings.
  • Guidance on starting and charging hybrid or electric vehicles.
• Deliver digital-first support, prioritizing efficiency and customer satisfaction.

What We Offer

Competitive Compensation

• Base Monthly Salary: 7500 PLN gross.

Flexible Work Environment

• Fully remote role based out of Katowice with optional night shifts for added flexibility.

Exciting Industry

• Work with a global automotive leader focused on innovation and sustainability.

What Were Looking For

• Language Proficiency:
  • Fluency in German (C1) and professional proficiency in English (B2).
• Customer-Focused Mindset:
  • Strong interpersonal and problem-solving skills.
  • A passion for delivering outstanding customer service.
• Tech-Savvy:
  • Comfortable navigating digital platforms and providing solutions for hybrid and electric vehicles.
• Adaptability:
  • Ability to thrive in a fast-paced and dynamic environment.

Selection Process

1. Submission Review:
   • The clients recruiter will check if your profile is already in their database.
   • If it is, they will provide feedback. If not, they will begin the review process.
2. Profile Evaluation:
   • The client will assess your suitability for the role.
3. Interview:
   • Suitable candidates will be invited for an interview with the clients team.
4. Job Offer:
   • Successful candidates will receive an offer to join this exciting opportunity!

Why Join Us?

• Be part of the innovative automotive industry, supporting hybrid and electric vehicle users.
• Enjoy a remote-first role with flexible scheduling, allowing for work-life balance.
• Grow professionally in a multicultural, supportive environment.

Take Your Career to the Next Level!

Apply today to start an exciting journey with a global automotive company and make an impact in the world of sustainable mobility.

Drive the future with us. Join now!

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