Relationship Associate

45_76315260272

Obowiązki

• Support Relationship Managers in activities aimed at maximizing sales of the Banks products and services, increasing account profitability, within the accepted risk
• Maintain deep relationships with customers in accordance with individually adopted goals
• Cooperation with Relationship Managers and Relationship Associates in customer service field
• Ensuring high quality of banking services offered to customers
• Cooperation with Analysts and Credit Officers in the implementation of credit tasks
• Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs
• Maintaining customer documentation with the utmost care and preparing appropriate reports in accordance with banking procedures
• Sharing markets updates and information’s about the competitors to the appropriate units
• Keeping direct manager informed about customers opinions and expectations
• Ensures compliance with regulatory requirements and Citis policies / guidelines at all time
• Share with other team members the successes achieved, the method and methodology of their implementation, in order to exchange experiences and mutual development within the team
• Stay up to date with the Banks and competitors products
• Continuous improving of knowledge about the current financial and economic situation of clients, market trends and behavior of enterprises in the industrial sector

Wymagania

• Min. 3 years of experience within commercial/corporate banking
• Sound knowledge of commercial banking products and processes
• Experience and knowledge of issues related to customer service
• Basic knowledge of transactions, lending and FX operations
• Sound knowledge of financial analysis
• Knowledge of the industrial sector will be an asset
• Ability to build long-lasting relationships
• Organizational skills
• Excellent interpersonal and communication skills (e.g. negotiation, consultative skills)
• Ability to work effectively in team setting
• Efficiency and focus towards achieving business and customer goals
• Ability to work in a dynamic and changing work environment
• Highly focused, able to rapidly identify key priorities and clearly communicate the priorities
• Very good knowledge of MS-Office: Word, Excel and PowerPoint
• Must be fluent in Polish and English
• Bachelor’s/University degree, Masters degree preferred

Oferujemy

• Job contract and social benefits (private medical care, fitness card, life insurance, attractive pension programme, co-financing of cultural and entertainment events and more. Full list can be found here: www.karierawciti.pl under Benefits for you and Benefits for your loved ones sections)
• Possibility to gain globally appreciated work experience
• Friendly and supportive culture and team
• Flexible and partly-remote working conditions

Źródło: Citi/Praca