Job Description

Quality Specialist / QMS Lead (f/m/x)

Location: Poznań

At Mars, we are driven by a shared purpose to create a better world through our business. As a Quality Specialist, you will play a vital role in upholding our commitment to delivering the highest quality products to our consumers. You will be instrumental in implementing the Quality Mars System (QMS), driving continuous improvement, and fostering a strong quality culture across our Poznań site.

What are we looking for?

• Bachelor’s or Master’s degree in Microbiology, Food Technology, Quality Management, or a related technical discipline.
• Minimum of 2 years’ experience in the Food Industry or Quality roles.
• Strong knowledge of HACCP, FSSC 22000, and quality & food safety management systems.
• Excellent verbal and written communication skills in English.
• Proven ability to collaborate effectively, educate others on quality principles, and foster a culture of continuous improvement.
• Strong risk management, auditing, decision-making, and problem-solving skills.
• Ability to build and maintain collaborative relationships with peers and stakeholders, demonstrating integrity and trust.

What will be your key responsibilities?

• Deploy and maintain QMS and FSSC 22000 standards across the factory, ensuring compliance and regular verification.
• Organize and lead internal and external audits, providing clear communication and training for QMS internal auditors.
• Manage local and regional CAPA processes, including validation, verification, and closure based on audit findings and incidents.
• Oversee consumer and customer complaint investigations, analysis, trending, and resolution projects.
• Promote and strengthen the Quality Culture and Capabilities by organizing events, engaging stakeholders, and developing quality training programs.
• Represent Q&FS in growth activities, ensuring all risks are properly and timely managed.
• Implement and support Visual Product Quality System.

What can you expect from Mars?

• Contract of employment.
• Attractive financial conditions with Business Bonus and Christmas Bonus.
• Rich benefits package including life insurance, private medical care, Employee Assistance Program fully covered by Mars, MultiBenefit Program.
• Subsidized meals.
• Extra savings scheme to support you in long perspective.
• Support in career building through personalized development plan.
• Attractive discounts on our products that your family and friends are going to love.
• Possibility to participate in volunteering initiatives during working hours.