A leading transportation service company is seeking a Shift Lead to oversee the Quality Escalation Team. This role involves managing operational tasks, resolving queries, and supporting team members. Candidates should have at least two years of customer service experience, strong leadership skills, and be fluent in English (C1). The position offers a hybrid work model and various benefits, including private healthcare and additional paid time off for professional development.
#J-18808-Ljbffr