Quality Engineer - New Product Development

posted 2 days ago — be among the first 25 applicants

Job location: Warsaw, hybrid within the country

Join the Global Quality team at Imperial Brands. This is a great opportunity for someone with strong quality background who wants to work closer to product development, innovation, and consumer insights.

This role connects Quality, R&D and Innovation and helps ensure that new and existing product formulations meet real consumer quality expectations. By analysing global complaint trends, interpreting consumer insights and contributing to product risk assessments, you will make sure quality is designed from the start and continuously improved across the full product portfolio.

Principle Accountabilities

• Works closely with GCO teams (Insights, Sensory, etc.) to gain a good understanding of basic consumer quality expectations and how they translate into product requirements.
• Conducts trend analysis of consumer complaints and has a good overview of the complaints and incidents globally.
• Works closely with Innovation/R&D on quality-related topics:
  • Interprets product‑related quality insights and shares within GSC (Quality Compliance and Operations teams).
  • Core member of all innovation projects pre/post Boscard approval.
• Provides design‑related input to new product risk logs based on learnings from consumer quality insights.
• Actively shares and discusses product risk log within development project teams to continuously improve the current portfolio, as well as ensure learning is inputted into the innovation pipeline.
• Uses available consumer insights to ensure the product quality documents are consumer relevant and consumer‑validated (lookout project), and continuously improved.

Skills and Experience Required

• Master’s degree in life sciences or equivalent experience.
• Experience in quality management, quality systems, quality processes and tools (e.g., Risk Assessment/Risk Mitigation, Root Cause Analysis, QMS & SOP Development) within the FMCG sector.
• Understanding of manufacturing and R&D processes and an interest in working closely with product development.
• Strong analytical skills with the ability to interpret data, identify trends and translate insights into actionable recommendations, combined with extensive knowledge of MS Office.
• Fluent English and the ability to communicate across different organizational levels.
• Intercultural awareness, pro‑activeness and the ability to work under time pressure.

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits, as well as inspiring places to work and collaborate with purpose. Here at Imperial you will have the opportunity to grow and learn, innovate at pace and be part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientations, religions or beliefs and of neuro‑divergence. We give fair and equal consideration to all our applicants.

Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

About Us

Were a truly international company, the fourth largest in our industry, operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award‑winning development programmes that create exciting and rewarding career opportunities for all. Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.