In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future.
Reference number: PL25/REMOTE/IC/QUALITYASSURANCEANALYST
Workplace: Szczecin
Project information:
Responsibilitites:
Own the quality assurance process for knowledge content used during transition and delivery
Organize and maintain the knowledge platform ensuring consistency, structure and easy accessibility
Coordinate and perform handover to delivery teams, ensuring readiness based on approved documentation
Contribute to and maintain a digital content strategy aligned with business and technical requirements
Support training material development as needed to ensure understanding of transitioned services
Requirements:
Fluent in English and German - both written and verbal communication
Proven experience in Quality Assurance or Quality Management in IT or technical environments
Solid background in technical writing and knowledge content development
Experience with training delivery and content organization strategies
Familiarity with workplace services, M365, security and endpoint management
Strong attention to detail and a structured approach to documentation and QA processes
We offer: