We provide a world-class technical support to European customers delivering digital signage solutions with professional large format panels and hotel TV solutions. We are looking for someone who is detail-oriented, experienced in testing, and familiar with best practices of software development. As a member of our team, you will deliver a premium experience for our customers.
responsibilities :
Participate in troubleshooting and debugging of customer applications
Designing test cases
Identifying improvements to existing solutions
Creating and maintaining documentation
Creating sample and demo applications presenting Smart Signage usage in various business scenarios (including integration with peripherals or 3rd party solutions)
Supporting partners in integration their solution with Samsung CMS
Delivering consulting service to system integrators and local European Samsung subsidiaries
Delivering onsite and/or remote technical trainings to developers and partners
Supporting introductions of new products, features and technologies
Maintaining good relationships with local offices, system integrators, clients
Business trips mostly within Europe up to 20% time
requirements-expected :
A technical University degree (or proven IT engineering knowledge)
3 years of professional experience in the IT field
ISTQB certification
Experience in software testing (manual and automation)
Knowledge of front-end technologies: JavaScript (ECMA 6), HTML 5, CSS3; and back-end: Node.js
Technically oriented. Strong analytical, troubleshooting and problem solving skills
Ability to translate customer product story into technical requirements
Excellent fluency in English (C1 or higher)
Innate soft skills: effortless communication with team members and staff, confidence in speaking in front of a larger audience
Self-motivation, self-management and time management skills to meet deadlines and/or priorities
Passion for technology and continuous improvement of supported products and solutions
offered :
Friendly working atmosphere
Opportunity to work in multiple projects
Working with the latest technologies on the market
Monthly integration budget
PC workstation + 2 external monitors
OS: Linux, Windows
Private medical care (possibility to add family members for free)
Multisport card
Life insurance
Lunch card
A partial reimbursement of the cost of an English language course
Possibility to learn Korean for free
Variety of discounts (Samsung products, theaters, restaurants)
Unlimited free access to Copernicus Science Center for you and your friends
Possibility to test new Samsung products
Office in Warsaw Spire near metro station
Hybrid model of work – 3 days from the office per week
Attractive relocation package
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
life insurance
corporate products and services at discounted prices
integration events
dental care
no dress code
leisure zone
pre-paid cards
baby layette
charity initiatives
unlimited free access to Copernicus Science Center
