Informacje o stanowisku

The position of PO Associate contributes to the overall efficient operations of the PO department and its high standards. The objective of the role is to provide high-quality services to markets by: timely processing of a high volume of incoming tickets and query resolution, keeping high accuracy according to the existing Policies and Procedures. The role also includes supporting basic reporting tasks through data extraction, actively participating in team meetings, and cooperating effectively within the team while following cross-team best practices. 

• Operations - Accurately process a high volume of transactions within a variety of platforms/operational systems in line with existing SOPs and Company Policies and Procedures; meet KPIs and other targets
• Query Support - Respond to basic requests in a timely, professional manner
• Team Performance
• Organize own workload to meet daily targets
• Compliance - Awareness and understanding of the procedures and policies, including JSOX controls
• Team Engagement -
• Active participation in team meetings/huddles
• Ability to cooperate effectively within the Team
• Understanding best practices of cross-team cooperation
• Reporting - Data extraction to support basic reporting tasks

• Ongoing or completed University Degree ( a Plus if in Accounting/Finance)
• Work experience required <1 year in GBS/SSC or Finance area
• Fluent English (B2)
• Good analytical skills and problem-solving attitude
• Ability to adapt to a dynamic and fast-changing environment
• Attention to detail and accuracy
• Ability to work under pressure and against challenging deadlines
• Ability to absorb knowledge quickly (fast learner)
• Effective communication skills
• Ability to manage own workload
• Team oriented 
• Comfortable working in a multinational, cross-functional setup
• Readiness to work with repetitive tasks
• Portuguese - nice to have

• Competitive pay and attractive annual bonus
• On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
• Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
• Lot of flexibility in terms of work arrangements (work from office or from home)
• Private medical care (various options to choose) and life insurance
• Employee pension and savings programs
• JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
• Multisport card, foreign languages classes
• Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
• Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
• Working in a diverse and inclusive organization of over 40 different nationalities

Warszawa - Oferty pracy w okolicznych lokalizacjach