Overview

We are on a mission to make all science open, enabling the research community to develop the solutions we all need to live healthy lives on a healthy planet. Frontiers is one of the world’s largest and most impactful research publishers, dedicated to making peer-reviewed, quality-certified science openly accessible. Our articles have been viewed 4 billion times, reflecting the power of research that is open for all.

Follow the links below to learn more about our work.

• www.frontiersin.org/about/annual-reports

• www.youtube.com/watch?v=87ejFfnQzko

The Role

We are seeking a driven, new team member to join our Peer Review department. You will be contributing to making Science Open by ensuring the rapid dissemination of high quality and valid articles. Ensuring a timely and thorough review process for all submitted manuscripts within a portfolio of journals or journal sections and providing professional customer service to our authors, reviewers and editors, assisting them through the process and supporting them with their queries. Peer review needs to be efficient, rigorous, fair, constructive, accountable, and transparent for everyone involved.

Remote-first (Warsaw-based) | 3 days per week in office once office opens

Are you looking for a meaningful role in a growing international company? Do you enjoy solving problems, providing excellent customer service, and working with purpose? If so, this could be the perfect opportunity for you.

We’re expanding our team in Poland and are looking for motivated individuals to join our Peer Review department as a Peer Review Specialist.

What You’ll Be Doing

As a Peer Review Specialist, youll support the publishing process of research articles. You’ll be part of a supportive and collaborative international team, working with authors, editors, and reviewers to make sure manuscripts are evaluated efficiently and fairly.

Your day-to-day work will include:

• Monitoring and guiding articles through the peer review process using our online system.

• Communicating with editors and reviewers to keep the process moving and solve any issues.

• Checking quality, ensuring that the review process is fair and follows our standards.

• Working with other teams to help improve our workflows.

• Reaching individual and team goals, while always aiming to improve how we work and raise the bar.

What We’re Looking For

You don’t need experience in academic publishing, but we are looking for:

• Experience in a role where exceptional customer service (both internal and client) has been your key priority

• Evidence of working with high volumes

• Enthusiastic and driven attitude, able to focus on solutions and positive outcomes

• Highly organized and able to regularly reprioritize

• A team player who would enjoy being able to work with customers and team members from different cultures & backgrounds around the globe

• Someone who thrives on solving problems and improving processes

• Ready to embrace AI – we are currently implementing new tools to help us in our mission and you will have the opportunity to be part of project teams to spearhead this transition

• Exceptional English language skills – spoken & written

• Passion about Open Science! Even if it is a new topic for you, please take time to learn about us first before applying, so we can understand why you would want to join us and how you can be a part of our mission

Why Join Us?

• Make a difference – help accelerate scientific discovery

• No industry experience required – full training will be provided through our Peer Review Academy, giving you specialist industry experience to be successful in your role & future career

• Join a mission-driven company – we support Open Science

• Friendly and collaborative team – we support each other to grow & learn

• International environment – work with colleagues from around the world

• Work mode – start remote, then work from our new Warsaw office 3 days a week later this year, and help shape our future

Apply today and help us build something exciting — while contributing to the future of science!

Apply now

Please click the apply button on this page and submit your application in English.

Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at careers@frontiersin.org for any additional support.

Equal opportunity statement

Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.