PS Operations Specialist with French

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GSK remains committed to achieving bold commercial ambitions for the future. Our Ahead Together strategy focuses on early intervention and innovative treatments across vaccines, specialty and general medicines. This role will support high‑quality customer service and People Services operations for GSK in Poland, supporting the Belgium market.

Key Responsibilities

• Be the first point of contact for HR queries from managers and employees via calls, chats and ServiceNow tickets, providing end‑to‑end navigation support.
• Provide HR administrative services, including preparation of HR documents in compliance with all legal rules and collective agreements in Belgium.
• Support payroll inputs and approvals to ensure timely and correct pay processing.
• Identify and suggest process improvements, and maintain knowledge articles and documentation.
• Operate in a highly data‑sensitive environment, protecting data privacy and complying with confidentiality requirements.
• Collaborate closely with internal colleagues to ensure high accuracy of resolutions and customer satisfaction.

Basic Qualifications

• Good written and spoken French and English.
• Bachelor’s degree or equivalent in Human Resources, Business Administration, Information Systems, or a related field.
• 1 to 3 years of experience in HR operations, people services, shared services, or transactional HR support.
• Strong attention to detail and commitment to data accuracy and compliance.
• Ability to work well in a fast‑paced environment, both independently and in a team.
• Team spirit, reliability, commitment, and flexibility.
• Accountability, ownership, and very good organisational skills.

Preferred Qualifications

• Practical experience with HR systems; ServiceNow and Workday experience preferred.
• Comfortable using Excel and reporting tools for reconciliations and dashboards.
• A continuous improvement mindset and experience proposing or implementing process changes.
• Knowledge of Belgian HR‑related labour law/collective agreements is a big asset.

Seniority level: Not Applicable.

Employment type: Full‑time.

Job function: Human Resources.

Industries: Pharmaceutical Manufacturing.

Location: Poznan, Wielkopolskie, Poland.

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Equal Opportunity Statement

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service, or any basis prohibited under federal, state or local law.