Informacje o stanowisku

about-project :

• For the project that we are working on with our foreign partner, we are looking for Project / Service Delivery Manager (German speaking).
• If you are not sure if you meet the requirements, apply—we’ll talk and give you an honest answer.

• Manage the end-to-end onboarding of business partners according to defined operational procedures.
• Validate partner readiness and formally notify the client upon successful completion of onboarding activities.
• Analyze technical documentation and support partners by diagnosing and explaining integration issues.
• Understand system configuration and data mapping processes to identify and troubleshoot potential errors.
• Independently resolve recurring incidents and escalate more complex issues to second- and third-level support teams when necessary.
• Manage transitions of partners between test and production environments, and perform configuration changes where needed.
• Collaborate with internal technical and project teams; organize and monitor tasks through project management tools such as JIRA
• Maintain and update project documentation to accurately reflect the progress and status of ongoing activities.
• Provide regular status updates to the client regarding the onboarding of partners, escalating delays or cooperation issues when appropriate.

• Minimum 5 years of experience in a similar position in the IT area
• Experience in partner implementation, technical coordination or project implementation management
• Strong problem-solving and analytical skills and ability to work independently.
• Knowledge of project tracking tools such as JIRA and standard communication protocols.
• Excellent organisational, communication and stakeholder management skills
• Very good English and German

• We are open and honest and we solve problems instead of generating them
• Maybe it’s obvious, but we really respect our employees and associates. We used to be software developers, too, and we appreciate that job!
• A small team
• An international working environment and international projects
• Private medical care
• Sports card
• Training courses
• Work that is 100% remote (unless you prefer another system)

• private medical care
• sharing the costs of foreign language classes
• flexible working time
• integration events
• computer available for private use

Kraków - Oferty pracy w okolicznych lokalizacjach