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Overview
• The Integration Project Manager (IPM) plays a key role in the Partner Solutions organization.
• The IPM manages all type of projects which focus on implementing Commerce Integration solutions with ’s largest partners
• The IPM ensures that x-functional staff is available and engaged to successfully implement the project
• Works with the partner to define scope, timeline, and required solutions to deliver the business value requested
•Has technical knowledge to understand the implementation of an API
between and a partner, to complete documentation and maintain tools
supporting this implementation
Relationships
• The IPM interacts internally with Integration Community Manager to report status of current projects
•Keeps the High Touch Integration Manager informed of project status in
cases where the project is being delivered to a HT account
• Connects with GITS (IT Support) during the project and to ensure
appropriate knowledge transfer and a smooth exit to them for support of
the partner and solutions
• Provides feedback on solutions implemented by the Commerce solutions teams
Deliverables
•Drive and implement solutions to digitize the partners processes
related to ordering, billing & collection, and service renewals
processes
• Resolves issues encountered during the project with support of GITS or escalates to SMT as required
• Monitors project progress and ensures a checklist of actions is maintained
• Maintains record of project key contacts / attributes-potentially be added to account profile
• Defines success metrics, exit criteria, and handoff process for all projects
Soft Skills
• Customer relationship and/or executive management (essential)
• Strong communication skills (essential)
• Expectation management with valued partners (essentials)
• Analytical and problem solving skills (essential)
• Ability to translate partner/customer request to solutions that deliver business value (essential)
• Consulting and influencing skills (essential)
• Strong business acumen (essential)
Technical Skills
• IT experience with API’s, XML, JSON and Punch Out solutions (essential)
• Experience with RosettaNet implementations (preferred)
• SSL/TLS – Experience with use of certificates to establish connections (essential)
• Project management. Time and accuracy (essential)
• Good IT overview. Enjoys working with technology (essential)
• Web-based software applications, specifically e-commerce or B2B (essential)
• Strong written and spoken English language skills (essential)
Industry or Sector Experience
• Experience working in the high tech sector (essential)
• Understanding of selling thru partner and distributor network
• Supply Chain knowledge in product and service delivery (essential)
Education
• IT degree (essential) or working in IT role for min 3 years
• PMP/Prince2 or other project management Certification (advantageous)