Informacje o stanowisku

ZAKRES OBOWIĄZKÓW:

• Onboarding new clients -> Providing support with subscription setup and initial training if necessary

• Maintaining regular client relationships -> Keeping track of current satisfaction rate and feedback, providing support, and connecting with the product team for new developments

• Coordinating the ongoing projects -> Ensure the meetings’ output is translated into a taskplan, which is then transformed into solutions. The projects will most often relate to one of our two main products:
  
  - Laser AI , an AI-based computer system that synthesizes available knowledge about a given health problem continuously and with minimal human involvement, accelerating the research and improving its quality.
  
  - GRADEpro, a web application which provides an optimal environment for the entirety of guideline development process.

• Providing support for the clients -> Answer the questions about the ongoing projects and the details of established products

+++ GENERAL SKILLS +++

• Experience as a coordinator in any environment - school, university, professional, NGO and others.
• Professional working proficiency in English (advanced level [C1 – most communication relies on a good command of English)
• Great communication skills - you need to love communicating with other people (in spoken and written forms) and people need to love talking/writing to you

+++ TECHNICAL SKILLS +++

• Ability to independently and quickly learn new software required for the project (e.g. task management and support ticketing).
• Knowledge of standard office software (Excel/Google Sheets, etc.)

+++ SOFT SKILLS +++

• Flexibility in taking on new tasks and challenges
• Ability to collaborate with interdisciplinary teams, requiring clear and explicit communication.
• Attention to details
• Analytical approach to problem-solving
• A general interest in science
  
  
  
  

To provide proof of the above, please attach to your resume a written description of an occasion when you had to make use of your coordination skills. 

Describe the challenges you faced and how you coped with them. Please refer to what you think might be relevant in the context of what Evidence Prime does.

The description must be in English and at least 500 characters long.

Applications missing the description will not be considered.

• Your choice - work from home or from the office with flexible schedule
• International environment (Canadian-Polish company)
• Highly skilled teams of managers, developers, and designers
• A unique, connected world of medical sciences and software development
• Projects that have a real influence on human health worldwide
• Stable (10yo) R&D company with a strong startup vibe

Kraków - Oferty pracy w okolicznych lokalizacjach