Informacje o stanowisku

This exciting new Lead role focuses on managing a 50-person team who are accountable for the training of an AI engine and coordinating work/hand-offs to alternate time zones. This role includes performance management and team morale, client engagement and stakeholder management, prioritization of work, KPI management, and process improvement.

Responsibilities :

• Manage a team of 50 employees including Performance Management
• KPI Management
• Process improvement
• Work in a fast-paced environment
• Work collaboratively with engineers, researchers, and product managers
• Ensure proper documentation and instructions are in place for remote teams
• Manage the successful delivery of hand-offs from the US team to remote teams
• Manage scope of work and deliverables for team
• Learn new software programs on the job
• Think strategically about end-to-end processes and how to improve them
• Execute and deliver on process improvements

Requirements :

• Strong People Management Skills (3 years of experience)
• Strong Collaboration Skills
• Comfortable launching new projects (3 plus years’ experience leading projects)
• Comfortable presenting research findings and insights
• Critical thinking and problem-solving skills (solution oriented)
• Ability to multi-task
• Excellent interpersonal and communication skills
• Exceptional organization skills
• Technical aptitude in one or more of the following: Spreadsheets (e.g., Excel, Google Sheets), Email/calendar (e.g., Outlook, Gmail), project management (e.g., JIRA, Asana)
• Ability to assist in system troubleshooting and resolution

Please remember to send us your CV in English !

We look forward to meeting you!

Katowice - Oferty pracy w okolicznych lokalizacjach