Work with customer managers and purchase managers on end-to-end projects
Coordinate the internal administration process: Purchase Order (PO) requisition, processing through proprietary IT systems and follow up to job completion (Proof of Delivery requisition and Invoicing) and process orders (from instruction to invoicing) in line with service level agreement, client brief and expectations, quality & ISO standards
Manage project schedules according to client/supplier contract and SLA terms
Ensure smooth procurement and service operations: track contracts and invoices, manage processes, keep records, and assist teams on milestones
Prepare for audit: follow procedures, log documents, and produce reports
Follow and update operational and project reports as directed
Question and clarify expectations and provide essential information to clients
Note and discuss problems and issues with line manager to identify development opportunities
Coordinate administration and data integrity for account development process
Personal Development - Understand role and responsibilities and maintain skills, knowledge, and attitude to deliver great service
Seek learning opportunities and feedback to improve performance
Knowledge & Experience:
Experience of working with business processes such as invoicing, project management and purchase orders will be an advantage
Solid organisational, prioritisation and time management skills and the ability to coordinate and track multiple projects simultaneously
Ability to process large volumes of data and the ability to apply these skills in a business context
