Programme Manager

Kraków

Nazwa pozycji Programme Manager

Lokalizacja Kraków, Kraków, Województwo małopolskie, Polska

Firma HSBC Service Delivery

Dodano 17. 10. 2024

Informacje o stanowisku

Programme Manager

Ref: 14238

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

HSBC’s Data & Analytics Office (DAO) promotes a data-driven culture across HSBC through our strategy of:

-Fix The Back Book: To protect our data we need robust policies for data management and enhanced governance e.g. data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations

-Engage Colleagues: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers.

-Build Sustainable Capabilities: Value is unlocked when we deliver on the opportunities our well-managed data presents e.g. improving customer / colleague experience, increasing revenue, commercialising our data, optimising capital, enhancing risk management, or reducing costs

The role primarily supports the Fix The Back Book pillar(s) of the strategy.

To drive our strategy, we are now seeking a high calibre professional and self-motivated Programme Manager to join our Data team.

DAO Programme Managers are responsible for the leadership of a team of project managers, business analysts and contingent project resources across multiple locations. The role will also be responsible for execution in the Regulatory Excellence programme through a range of methodologies as well as having holistic oversight of the relevant DAO product development roadmaps and the adoption plans.

The initial assignment will be on the Regulatory Excellence programme where the role holder will focus on Regulatory Reporting deployment / enhancements.

The successful applicant will enjoy working as part of a dynamic team on a high profile and exciting / engaging programme of work.

What you’ll do

Own delivery execution within the Regulatory Excellence programme as well as having holistic oversight of the product development roadmap and the adoption plans as well as be accountable for programme delivery strategy and approach across a series of capabilities / projects or component activities, building stakeholder buy-in around plans, commitments, and changes.
You will be also accountable for programme reporting, governance and benefits realisation / Objectives Key Results (OKR) management to all relevant stakeholders / committees in accordance with HSBC’s Change Framework.
You will be leading Project Managers / Scrum Masters / PMOs on a high-profile global delivery to ensure commitments are met across budget / benefits / schedule / scope as well as proactively partnering with Product and SMEs in the annual planning and forecasting process.
You will be accountable for the intake of all new work and the evaluation of new change requirements, facilitating integrated triage to identify requirements, scope, and budget.
You will drive stakeholder discussions related to delivery strategy, scope, capabilities, and budget.
You will own and managing resource plans with Project Managers / Scrum Masters, producing/overseeing indicative pricing and detailed budgets that match a description of deliverables and actual work effort.
You will be serving as an escalation point to manage risks, issues, and dependencies. Provide solutions-oriented consultation to integrated team leads, proactively controlling scope and the change control process, and collaborating with stakeholders to strategically identify and implement solutions.
You will also manage negotiations and oversee the management and service agreement monitoring of TP contracts, use approved change management tools e.g. JIRA and Confluence, to establish delivery dashboards and reports to ensure financial health, live deliverables, and performance against KPIs / OKRs as well as partner with other global Programme Managers and Programme Office to implement the approved DAO vision for delivery management and contribute to the future evolution of the discipline.

What you need to have to succeed in this role

Exceptional understanding of Data in context of Regulatory reporting with excellent knowledge of financial institutions / financial services, in particular.
Extensive programme management / delivery lead skills and experience of managing large and complex global deliveries in a change environment is paramount. Minimum 10 years of experience in Programme Manager / Delivery Lead role.
Ability to develop capability in change teams through coaching and training delivery and ability to lead and motivate high performing global teams in multiple locations.
Strong stakeholder management experience from Exco / Managing Director level to analysts, specialising in impactful communication.
Exceptional ability to think strategically, manage complexity, balance significant change and multiple key priorities.
Proven delivery of on time and on budget programmes that achieve business case stated outcomes with strong attention to detail and a solution-oriented approach.
Experience in applying Agile methodology in programme and product development.
Impeccable written, verbal and presentation skills. Exposure and success working within a global matrix organization model with proficiency in English both spoken and written.

What we offer