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DESCRIPTION



Amazon EUs Fulfillment by Amazon (FBA) team is seeking a highly motivated Process Improvement Specialist to join the EU FBA Ops team. This role will be based in Warsaw. The Process Improvement Specialist will be responsible for driving projects and initiatives that improve seller experience in Amazon Fulfillment Centers, managing key seller-facing FC operational metrics & processes across Europe, and supporting the wider FBA EU team.



This will be a diverse and highly visible role requiring a strong aptitude for building partnerships with and influencing a wide range of stakeholders, at every level of the business. You will establish yourself as a Subject Matter Expert in a fast-moving, ambiguous, and high-pressure environment, relentlessly advocating for our sellers with partners who have multiple competing priorities.



FBA is a highly visible and strategic program within Amazon. This is a chance to work with an innovative team, participating in operational excellence, system support, process, and design that span the entire company. Come help build a world-class product with Amazons customer-centric focus applied to the seller experience.



Key job responsibilities

1. Leading or supporting implementation of multiple FBA initiatives, aimed at improving Seller Experience across the whole of Europe.
2. Conducting deep dive analysis of substantial data batches, to identify opportunities for improvement and assist in strategic business decisions.
3. Developing, optimizing, and presenting timely updates of relevant metrics.
4. Some travel might be required for this role, but is not expected to exceed 20% annually.

1. A bachelors degree or higher.
2. Relevant project management experience gained in consulting, transportation, logistics, warehouse operations, or other related fields.
3. Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail, and work independently in a fast-paced and rapidly changing environment.
4. Proficiency in maintaining a vast network of and communicating with a wide range of stakeholders, including your peers and leadership.
5. Impeccable oral and written communication skills.

1. Knowledge of Lean/Six Sigma tool set.
2. Knowledge of Excel at an advanced level and SQL.

Warszawa - Oferty pracy w okolicznych lokalizacjach