Program Manager, Global Coordination Workstream

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Company Description

Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand‑alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost‑efficient and compliant manner. Our services focus on providing cross‑border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 50 countries around the world and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram.

Job Description

The Program Manager for Global Coordination plays a critical role in the successful implementation of the Target Operating Model (TOM), which integrates Vialto’s core processes and AI‑enabled solutions — including Tax, Immigration, Billing, and Time Capture — into a single, cohesive, and efficient service delivery framework.

This role acts as the central “glue” of the program, ensuring seamless functional handoffs, resolving inter‑workstream dependencies, and driving global process standardization across Vialto.

Key Responsibilities & Deliverables

• Integrated Planning: Develop and maintain the Global Coordination workstream’s detailed plan within the program management tool (MS Teams), ensuring alignment with the overall project roadmap.
• Dependency Ownership: Serve as the primary owner for all critical dependencies involving the Global Coordination workstream (e.g., ensuring that data availability from one function meets the process needs of the next). Escalate program‑level dependencies immediately to the GC workstream leader.
• Budget & Resource Management: Track workstream costs against budget and manage resource allocation (e.g., SMEs, Business Analysts) required to execute the TOM design.
• Risk Mitigation: Proactively identify, log, and manage operational and adoption risks associated with standardizing global processes and redeploying work to new service networks (e.g., VVN).

Stakeholder Management & Change Enablement

• Executive Reporting: Provide clear, concise, and focused status reports for leadership.
• Stakeholder Consensus: Manage senior stakeholders across various functions and geographies (e.g., UK, USA) to secure buy‑in and sign‑off.
• Change Enablement Liaison: Collaborate closely with the People Change and Communications workstream to ensure accurate, timely information for training and communications materials related to new global processes.

Essential Experience & Skills

• Minimum of 5 years’ experience managing complex global transformation or operational integration programs, preferably within Financial Services or BPO environments.
• Proven track record in implementing Global Target Operating Models and driving organizational change.
• Strong understanding of how technology platforms integrate with and transform core business processes.
• Demonstrated ability to lead cross‑functional workshops, secure consensus among diverse stakeholders, and resolve conflicts under pressure.
• Familiarity with Agile principles and hybrid program models (linking waterfall executive governance with agile development).

Additional Information

• This job is open to candidates based in the UK or Poland.
• This is a remote position.
• We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.
• Please note, AI is used as part of the application process.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Project Management and Information Technology

Industries

Business Consulting and Services