Informacje o stanowisku
- Partner with Engineering and DevOps teams to enhance observability, monitoring, and automation (e.g. Dynatrace, ServiceNow, Ansible, ELK)
- Define, track, and report stability KPIs and OKRs
- Ensure effective post-incident reviews and follow-up on long-term remediation actions
- Act as the central point of contact for stability initiatives across IT, business lines, and governance bodies
- Communicate progress, risks, and value delivered to senior stakeholders, including executive-level reporting
- Ensure alignment with IT risk, security, regulatory, and audit requirements
- Support teams through change management, training, and adoption of best practices and tools
- Bring 8+ years of IT Production/Application Support experience with strong program management, cloud/hybrid infrastructure knowledge, and excellent stakeholder management skills
,[Lead the IT Stability & Resilience Program across Application Support, driving service availability, incident reduction, automation, and operational excellence, Define and execute a global stability roadmap aligned with CTO strategy and Production Excellence objectives, Establish governance, prioritization, and reporting frameworks across multiple application domains, Drive stability and resilience initiatives (incident/problem reduction, performance, capacity, monitoring) using SRE, ITIL4, FinOps, and service quality frameworks Requirements: Project management, DevOps, Dynatrace, ServiceNow, Ansible, ELK, KPI, OKRs, Communication skills, risk management, Stakeholder management
Praca KrakówAdministrator IT KrakówManager KrakówSpecjalista ds. bezpieczeństwa IT KrakówContent Manager KrakówAccount manager KrakówProject Manager KrakówProduct manager KrakówHR Manager KrakówBusiness Development Manager KrakówKey Account Manager KrakówKraków - Oferty pracy w okolicznych lokalizacjach
