.
Product Technical Support
  • Warsaw
Product Technical Support
Warszawa, Warsaw, Masovian Voivodeship, Polska
FIS Technology Services Poland Sp. z o.o.
26. 2. 2026
Informacje o stanowisku

responsibilities :


  • Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.
  • Provide in-depth product support and researching client issues.
  • Troubleshoot problems with equipment or software applications and recommend corrective action.
  • Document customer information and recurring technical issues to support product quality programs and product development.

requirements-expected :


  • Prior banking experience preferred
  • Strong analytical, organizational and time management skills
  • The ability to work independently
  • You are an excellent communicator and strong problem-solver

offered :


  • Contract of employment
  • A comprehensive onboarding process to ensure a smooth start and integration into the team.
  • Access to internal and external training programs, including a virtual learning platform.
  • Structured performance evaluations and career development plans to support your long-term growth.
  • Competitive salary and a comprehensive benefits package, including:
  • Private health insurance for employees and their families.
  • Group life insurance.
  • Pension plan with 5% employer contribution.
  • Lunch card, multisport card.
  • Virtual work

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • fruits
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • drinks
  • parking space for employees
  • leisure zone
  • pre-paid cards
  • employee referral program
  • charity initiatives

  • Praca Warszawa
  • Product manager Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


    80 055
    18 043