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To fulfill this mission, the Emergency Call Handling Product Management team orchestrates the full product lifecycle, from product definition, roadmap planning, defining required software development outcomes, product launch, and continuing innovation.
Motorola’s Emergency Call Handling organization is seeking a passionate Product Owner to manage a backlog of 9-1-1 related product areas.
The product owner works in partnership with the product manager and relies on their knowledge and background to define features and backlog items with clear acceptance criteria, engage with assigned Engineering teams, and refine the backlog. The ability to deeply understand technical architecture, define engineering behind features, and translate high-level customer functional requirements into technical for development is a crucial skill. In addition, the ability to describe the impact of technical requirements on customers, non-technical sales, and support resources is a must.
This position will be responsible for filling an agile product owner role for a new Emergency Call Handling product. In this role, the product owner champions the needs of the user, customer, and other stakeholders throughout the development process to ensure that what is delivered meets the goals, objectives, and desired outcomes of the project. To be successful, one must manage multiple projects simultaneously, at various stages of their development, from idea to completed feature.
Develop product requirements and contribute to the product roadmap that drives the company’s vision while ensuring the customer’s needs and pain-points are a priority
# Responsible for building, editing, and maintaining the product area and team backlog, including features, user stories, defects, and research spikes
# Transform technical necessities (like network connectivity, deployment modalities, platform’s operational excellence) into value-driven initiatives
# Review and prioritize the backlog as part of the preparatory work for release and sprint planning, including coordination of dependencies with other POs
# Involved in release planning, reviewing vision, and content presentations to assigned engineering team(s)
# Understand the scope of needed research spikes and collaborate with Engineering to assist with decision-making and sequencing of the critical technological infrastructures
# 3+ years of progressive experience in product ownership, product planning, product management, business analysis, or engineering
Willing to make and admit mistakes and course-correct accordingly.
# Able to influence others to deliver results without having direct control over all participants.
# Deeply curious and driven by a desire for continuous growth and learning.
# able to effectively communicate with technical and non-technical stakeholders
# Deep technical knowledge of software development methodologies
# Understands the Core Networking Principles (TCP/IP, DNS, and protocols, network latency, bandwidth, and QoS)
# Demonstrated experience defining product requirements related to network security, connectivity, and traffic management
# Strong ability to take complex user requirements and distill them into a format that is intuitive and clear to developers as well as non-technical staff
# Ability to research and analyze project requirements from various stakeholders
# Experience utilizing product and project management tools such as Aha!, Jira, and DevOps is a plus
Background in 9-1-1 operations, Computer Aided Dispatch or related public safety fields
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