We’re seeking a skilled and motivated Product Manager to drive the strategy, development, and growth of our premium subscription service, AirHelp+. You’ll take ownership of the product roadmap, define user needs, and collaborate with cross-functional teams to deliver exceptional value to our subscribers. You’ll be a key player in enhancing the AirHelp+ offering, ensuring its continued success and expansion.
responsibilities :
Product Strategy & Roadmap:
- Define and drive the AirHelp+ product strategy and roadmap, aligning with business goals and user needs.
User Research & Analysis:
- Gather and analyze user feedback, data, and insights to understand user behavior and identify areas for improvement.
- Conduct user interviews, surveys, and usability testing to validate product concepts and features.
- Define key performance indicators (KPIs) and track product performance to measure success.
Product Development & Execution:
- Collaborate with engineering, design, and marketing teams to define and deliver product features and enhancements.
- Write clear and concise product requirements, user stories and manage the product backlog, prioritizing development tasks.
Cross-Functional Collaboration:
- Work closely with marketing, sales, customer support, and legal teams to ensure product alignment and success.
- Communicate product updates and progress to stakeholders effectively.
Data-Driven Decision Making:
- Monitor and analyze product performance metrics to identify trends and opportunities.
- Use data to inform product decisions, prioritize initiatives, and generate regular reports and dashboards to track progress and communicate results.
AirHelp+ specific tasks:
- Constantly improve the value proposition of the AirHelp+ subscription.
- Find ways to increase customer retention, reduce churn rate, and work on the expansion of AirHelp+ benefits.
requirements-expected :
A Bachelors degree in a related field (e.g., Business, Computer Science, Engineering) or an equivalent.
Proven experience as a Product Manager, preferably in a subscription-based or e-commerce environment.
Strong understanding of product management principles and methodologies.
Excellent analytical and problem-solving skills.
Experience with data analysis tools and techniques.
Familiarity with agile development methodologies.
Experience with customer retention and churn reduction strategies.
Strong communication and interpersonal skills.
offered :
Private life and health insurance.
Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy.
Annual travel allowance.
Work from anywhere for up to 2 weeks/year.
Language classes.
Personalized progression plan.
Internal training programs and knowledge-sharing events.
Unlimited, free use of AirHelp’s services.
Pre-paid virtual card.
Office commute subsidy.
Access to mindfulness and well-being platform (Mindgram).
Team days and parties.
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
