We help the world run better

At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape whats next. The work is challenging – but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Why this role matters

Product discovery is at the heart of every great commerce experience. The Discovery & Merchandising Domain plays a critical role in SAP Commerce Cloud’s success by delivering AI-powered capabilities that help customers find what they need - and help merchants convert interest into action. From intelligent search and product recommendations to real-time reporting and the upcoming shopping assistant, this domain is where innovation meets impact.

We’re looking for a Product Manager who wants to make a difference - not just to a feature, but to the outcomes of SAP Commerce Cloud as a whole. If you’re motivated by solving real customer problems and driving measurable adoption, this is your opportunity to lead with purpose.

What you’ll be working on

You’ll be part of a PM team responsible for delivering and evolving a suite of AI capabilities that power product discovery and conversion. These include:

• Intelligent search
• Product recommendations
• Shopping assistant (upcoming)
• Merchant tools to monitor and drive performance, including real-time reporting & A/B testing, Joule and Joule Action Bar (upcoming)

How you’ll make an impact

• Lead product discovery and customer research to ensure new capabilities solve real problems and deliver valuable outcomes for SAP and its customers.
• Treat adoption as your north star—design, measure, and iterate to ensure merchants embrace what you build.
• Collaborate across engineering, design, and go-to-market teams to deliver & communicate high-quality, merchant-facing experiences.
• Use data and feedback to continuously improve product performance and merchant satisfaction.

What We’re Looking For

• A customer-first mindset and a passion for solving problems.
• Strong communication and stakeholder management skills.
• A data-driven approach to measuring success and adoption.
• Experience in product management, AI or e-commerce is a bonus.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 439552 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid