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Product Lifecycle Management Support Engineer
  • Gdańsk
Product Lifecycle Management Support Engineer
Gdańsk, Gdańsk, Pomeranian Voivodeship, Polska
Swarovski Global Business Services
7. 11. 2024
Informacje o stanowisku

technologies-optional :


  • PLM Systems
  • SQL

responsibilities :


  • Providing 2nd level support related to Product Lifecycle Management
  • Maintaining effective communication channels with all involved parties
  • Providing required data to 1st and 3rd level support and other stakeholders
  • Processing and documenting changes for the applications managed
  • Managing user accesses and permissions
  • Ensuring proper process and system documentation within our knowledge database
  • Acting as a trainer and first point of support to internal staff

requirements-expected :


  • At least 3 years of proven track experience in dealing with data processing
  • Sound IT knowledge in application support area (e.g. work on tickets, platform administration)
  • Understanding of Agile methodologies
  • Basic experience in testing procedures of new functionalities
  • Experience in Retail PLM Systems beneficial but not necessary
  • Ability to foster effective collaboration with a high number of stakeholders
  • Problem-solving and analytical skills paired with solution-oriented mindset
  • Strong collaborator and team player
  • Fluent in English (speaking and writing)
  • Knowledge of German would be an asset

offered :


  • Private medical coverage
  • Life insurance
  • Employee Assistance Program
  • MyBenefit program
  • Employee social fund
  • Recognition awards
  • Swarovski products discounts
  • Learning and development programs
  • Volunteering leave

benefits :


  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • corporate products and services at discounted prices
  • integration events
  • corporate library
  • coffee / tea
  • drinks
  • parking space for employees
  • leisure zone
  • extra social benefits
  • pre-paid cards
  • holiday funds
  • christmas gifts
  • employee referral program
  • extra leave

  • Praca Gdańsk
  • Product manager Gdańsk
  • Gdańsk - Oferty pracy w okolicznych lokalizacjach


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