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Product Lifecycle Management Support Engineer
Gdańsk
Nazwa pozycji
Product Lifecycle Management Support Engineer
Lokalizacja
Gdańsk
, Gdańsk, Pomeranian Voivodeship, Polska
Firma
Swarovski Global Business Services
Dodano
7. 11. 2024
Informacje o stanowisku
technologies-optional :
PLM Systems
SQL
responsibilities :
Providing 2nd level support related to Product Lifecycle Management
Maintaining effective communication channels with all involved parties
Providing required data to 1st and 3rd level support and other stakeholders
Processing and documenting changes for the applications managed
Managing user accesses and permissions
Ensuring proper process and system documentation within our knowledge database
Acting as a trainer and first point of support to internal staff
requirements-expected :
At least 3 years of proven track experience in dealing with data processing
Sound IT knowledge in application support area (e.g. work on tickets, platform administration)
Understanding of Agile methodologies
Basic experience in testing procedures of new functionalities
Experience in Retail PLM Systems beneficial but not necessary
Ability to foster effective collaboration with a high number of stakeholders
Problem-solving and analytical skills paired with solution-oriented mindset
Strong collaborator and team player
Fluent in English (speaking and writing)
Knowledge of German would be an asset
offered :
Private medical coverage
Life insurance
Employee Assistance Program
MyBenefit program
Employee social fund
Recognition awards
Swarovski products discounts
Learning and development programs
Volunteering leave
benefits :
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
corporate products and services at discounted prices
integration events
corporate library
coffee / tea
drinks
parking space for employees
leisure zone
extra social benefits
pre-paid cards
holiday funds
christmas gifts
employee referral program
extra leave
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