Provide functional expertise on Digital Consumers processes and solutions, ensuring final users adoption.
Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users while at the same time ensuring they utilize the full potential of the application.
Be a Partner & Consultant (“Understand the Business & Processes”).
Translate Business needs into simple Solutions (“Make things happen”).
Wymagania
In regard to new projects and major enhancements, you will analyze requests from the demand funnel. To do so, you will analyze the feasibility of the business request within the context of the standard application solution, as well as the impact of the requirement on GRM (global versus local).
Coordinate and conduct application testing (new support packages, releases, functionality, and customizing) in close cooperation with the quality assurance and technical teams.
Oferujemy
Design of business processes.
Take part to the definition of product roadmap and related initiatives.
Manage and prioritize the product backlog.
Perform E2E demo of the different initiative to ensure a proper validation.
Configuration and configuration coordination from external parties, unit testing.
Maintain appropriate documentation.
Definition and roll out of standards and templates.
Potentially participate in training business community (key users).
Ensure transfer of knowledge/expertise from external consultants.