Brown Brothers Harriman is currently recruiting a Fund Services Process Automation Specialist. The Fund Services Process Automation Specialist (internal title: Product Development Analyst) plays a key role in the definition and development of enhancements to BBH’s Fund Services disciplines globally. Working independently and with multi-domiciliary and multi-disciplinary teams, the Product Development Analyst assists Product Managers in ensuring that BBH meets and understands its client’s product and service expectations. You will liaise with internal contacts and clients to construct, deliver, and ensure the appropriate decisions are made related to client and product-related technology development, operations processes, new and existing product initiatives, training, and audit and regulatory commitments. The Product Development Analyst also acts as the point of escalation (technical support) for issues that arise with the tools creates within the business to augment the systems organization supported applications. This role requires strong experience in Fund Accounting and Fund Administration and the broader Service Delivery across varying fund structures. This role will support several functions and departments within Investor Services.
responsibilities :
Support Fund Services and ETF business teams by delivering on offline solutions through coding macros, databases that are not supported by core applications
Partner with RE, Change Management, and Service Delivery constituents to assist in creating and optimizing service offering and continuously improving efficiency, effectiveness, productivity, and controls
Participate in analyzing and designing automated solutions to business problems
Assist in developing business requirements associated with expanded services or requirements for existing administration applications globally
Ensure system specifications meet the defined requirements set and priorities
Assist in developing and implementing project plans and in creating documentation related to unit and user testing, user implementation, and ongoing support
Design, develop and deliver technical product training globally
Participate in the training and support during roll-out of new products and enhancements.
Interface with Technology, Change Management, and Service Delivery to evaluate, recommend and implement product and platform changes, as well as operational investment via IRG business cases
Participate and assist in coordinating strategic client, prospect and industry discussions that showcase BBH expertise, promote BBH products and services and position BBH for long-term opportunities
Provide subject matter expertise to Product Managers or Client Service Relationship Managers relating to specific systems products as required
Proactively oversee operations service levels by arranging pulse checks, modifying procedures and discussing best practices
Seek out and participate in team and interdepartmental projects
Ensure global team is updated appropriately with progress and insights
requirements-expected :
BS/BA degree or equivalent work experience
Related experience in the financial services industry
3 years experiences in developing VBA solutions
Developing Python application, Alteryx, Tableau, Qlik and/or SharePoint experiences are plus
Ability to create complex macros/databases
Ability to conform coding practices to align with department/enterprise methodologies
Working knowledge of Fund Services and/or ETF applications
Knowledge and experience preparing and executing test scripts are preferred
Strong Written and verbal communication skills
Ability to design, develop and deliver technical training using the global learning approach
Aptitude for understanding global business considerations when implementing new business systems
offered :
To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance
24 days of occasional remote work from Poland during a calendar year
Contracts for an indefinite period, from day one
Private medical care
Life Insurance
Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.
Professional trainings and qualification support
Wellbeing Program
Online Social Fund benefit platform
Social, sport and integration events
Onboarding Program for new hires
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
