Informacje o stanowisku
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Learn more: jti.com
Position:
The Product Configurator Analyst, reporting to the Product Configurator Expert manager and solution owner, is the BTS expert of the solution once in operational support model, where he/she should assess, implement and test changes and enhancements. He/she is also in charge of coordinating maintenance and upgrades from BTS side. This includes ensuring the solution aligns with business objectives, managing technical issues, and collaborating with cross-functional teams to enhance functionality. The role requires strong functional & technical expertise of the application, problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.
He/She has to provide expertise and support on functional usage, operations, and effective execution, as well as raising and following up on risks and mitigations required for successful adoption.
The person will take an active role during project execution specifically in the areas of Tool development and configuration, also getting to learn the Data Migration process end to end to provide support on issues assessment once in maintenance mode.
The person acts as liaison between Product owner or business application owner and D&IT delivery teams being able to talk both business and IT languages, becoming and coordinating other internal IT teams and 3rd party companies to deliver their specific initiatives on time and budget agreed plans. The role also guarantees IT Governance on Marketing & Sales related matters and proper communication.
Responsibilities:
Business Relationship Management:
- Understand business needs and priorities within the Product Configurator end to end process. Understanding of impact on GSC/PLM processes. Understanding of M&S business needs. To coordinate various initiatives to deliver business value in line with Digital and IT Strategy
- Provide functional expertise for owned application - Product Configurator - secure its adoption and proper use and coordinate evolution
Project / Change Management / DevOps: - Work on the projects/demands under assignment ensuring the tasks under his/her responsibility are done as planned and aligned with JTI IT quality standards. Secure project completion anticipating potential risks
- Management of project backlog for agile projects in DevOps (Epics/Features/User Stories) and Sprints planning / review
Product Configurator Implementation BTS M&S manager:
- Functional knowledge acquirement of the tool for configuration part, and understanding technical part (development)
- User Stories: business requirements gathering and translation to technical requirements, discussing technical options to cover business requirements, integration testing before UAT, bug fixing and retest.
- Sprint planning, effort estimation and development capacity per sprint
- Capacity planning and monitoring from integrator vendor (SAP CS) and managing the development team (priorities, US development, completion and unit test)
Product Configurator BTS PDM / PLM Data support:
- Support definition and set up of a future data model for SAP CPQ, design data structures and ensure alignment with business processes
- Support integration with SAP S4HANA systems, analyse and map integration requirements between SAP CPQ and S4
- Initial mass upload of data and images in SAP CPQ, including data preparation, migration and validation
- Close collaboration with project teams and other involved stakeholders to provide updates and gather feedback
Project squad member: Part of Product Configurator tool set up squad during delivery of main functionality:
- In charge of doing what is needed to fully complete user stories
- Owns the solution decided for the user stories within their squad
- Defines how to implement the user stories
- Collaborates with the Squad Lead in offering different options as part of the solution
- Participates in defining the WoW in their squad
Requirements:
- University degree in Computer Science or similar
- 6 years of working experience in IT function or IT consulting
- Experience with SAP solutions, various SAAS solutions, software development and data integration
- Experience in solutions supporting Marketing and Sales HQ function would be a plus
- 4 years of project management expertise, working with remote teams
- Business requirements and processes analysis, mapping them to technical solutions capabilities
- SAP CPQ functional knowledge preferred or on SAP solutions for product management (PDM & PLM)
- Solutions design and architecture, including but not limited to application design methodology (including Agile methodology), interface design, data models and mapping among systems, capacity planning, scalability
- Supplier management
- Proven experience on Microsoft 365 tools, including DevOps
- Fluent English written and spoken
What we offer:
- Competitive pay and attractive annual bonus
- On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
- Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
- Lot of flexibility in terms of work arrangements (work from office or from home)
- Private medical care (various options to choose) and life insurance
- Employee pension and savings programs
- JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
- Multisport card, foreign languages classes
- Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
- Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
- Working in a diverse and inclusive organization of 43 different nationalities
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