Process Manager with French

Miejsce pracy: Katowice

Technologies we use

Operating system

Linux

About the project

We are looking for Process Manager (Change Management + SPOC VOC) to join Sopra Steria Polska for one of our French-speaking clients in the aeronautics industry. You will cover Level 1 to Level 2 administration and an operational management (a team of process managers).

Tech stack on the project:

• Windows, Linux, RedHat

• MS O365

• AD

• VMWare

• Time Navigator, Veeam, NetApp, HP

• Oracle, MySQL, SQL Server

• Openshift, Docker

Working hours: business hours: 8-16 / 9-17

Your responsibilities

Lead and coordinate change management processes (planning, impact analysis, approval workflows).
Ensure compliance with operational standards during all change implementations.
Collaborate with technical teams and process managers to prioritize and schedule changes aligned with project and business objectives.
Communicate effectively with stakeholders (internal teams and client) to provide updates on change status and vulnerability management.
Monitor vulnerability reports and remediation progress.
Support reporting related to change management and security compliance.
Maintain accurate documentation of changes.

Our requirements

Proven experience in Change Management within IT services.
Strong knowledge of ITIL processes, especially Change Management.
Excellent communication skills in French.
Ability to coordinate cross-functional teams and manage stakeholders effectively.
Analytical and problem-solving skills for assessing risks and impacts of changes.
Experience with change management tools.
Understanding of compliance and security standards related to change processes.
Driving continuous improvement initiatives (e.g. improving and writing processes).
Taking proactive ownership, proposing new ideas and solutions to enhance workflows.

Optional

Experience in vulnerability management or security-related projects (VOC).
ITIL or project management certification (e.g., Agile, PRINCE2).
Good communication skills in English.

This is how we organize our work

This is how we work

agile

Development opportunities we offer

technical knowledge exchange within the company

What we offer

BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, language courses, referral bonus, copyrights, life insurance
DEVELOPMENT OPPORTUNITIES: certifications (paid by the company), conferences, Tech Lunches

Benefits

sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
fruits
integration events
no dress code
coffee / tea
parking space for employees
leisure zone
employee referral program

Recruitment stages

a short phone call with a recruiter (30 min max)
1h interview with a client (general + technical questions)

Regardless of the feedback we come back to our candidates.

If you find this offer interesting and you would like to learn more about the project, send us your up-dated CV in English containing the clause:

„I agree to the processing by Sopra Steria Polska Sp. z o.o. and other entities within the Sopra Steria Group of my personal data contained in my CV for the purposes of the current recruitment process and future recruitment processes conducted by any entity within the Sopra Steria Group.”

All information about salary range and its additional components will be provided during 1st stage of recruitment process.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

Sopra Steria Polska Sp. z o.o.

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring around 55,000 employees.

The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of more than 1,000 specialists.

Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who mainly speak French and English, but also Italian and Spanish.

The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

I agree to the processing by Sopra Steria Polska Sp. z o.o. and other entities within the Sopra Steria Group of my personal data contained in my CV for the purposes of the current recruitment process and future recruitment processes conducted by any entity within the Sopra Steria Group.

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