Process Excellence Team Lead

Operating system

• Leading a functional work team of 8+ Senior Process and Technical Specialists - CFIN/SAP 4 Key Users (JG12) and Process Specialists (JG13) within O2C focused on the accurate, and timely completion of accounting transactions and improvement implementation across the global scope of O2C for cash application and collection covering 54+ countries.
• Engaging with business leaders, O2C Delivery Lead and partners to understand processes, needs, challenges and ensures delivery of solutions, and/or issue resolution during regular process reviews.
• Managing involvement of the Process Excellence Team as Subject Matter Experts (SME) for CFIN and SAP4HANA to assist in curriculum development – including revisions to existing course content and new material creation.
• Delivering service of the Team as 1st level of support for end users technical / process issues, answering questions, enabling/documenting solutions and/or escalating as appropriate.
• Acting as a change agent within the O2C global organization, guiding teams across different locations through the change management process to ensure successful adoption of new processes within cash application and collection.
• Driving innovation by challenging existing processes and exploring new approaches to achieve superior outcomes.
• Fully manage human resource planning & administration, selection, development, and periodic performance review of team members.

• Enjoy a stable employment in a company with a long history in innovation and technology
• Collaborate with experienced experts in an international environment
• Seize individual development and training opportunities, from job specific to soft skills
• Private medical care (including offers for family members) and life insurance
• Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program
• Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• corporate products and services at discounted prices
• integration events
• corporate sports team
• saving & investment scheme
• corporate library
• coffee / tea
• employee referral program
• charity initiatives
• family picnics

In this role, you will have the opportunity to drive quality and standardization in global O2C processes, focusing on cash application and collections harmonization. Act as the global point of contact for process improvements, partnering with teams to ensure consistency and prioritize initiatives. Lead a technical team of CFIN/SAP4Hana Key Users and Process Specialists to address technical and process gaps in collaboration with project and IS teams.

ABB Business Services