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Premium support engineer
  • Kraków
Premium support engineer
Kraków, Kraków, Lesser Poland Voivodeship, Polska
ESTARTA POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
16. 12. 2024
Informacje o stanowisku

About-project : Are you passionate about cutting-edge networking technologies and ready to make an impact? We’re searching for a Premium Support Engineer to deliver exceptional solutions for enterprise networking and wireless technologies. You’ll take center stage in enabling seamless technology by providing technical and operational support across various solutions. responsibilities : Troubleshooting and resolving complex network and operational challenges. Optimizing product performance and tailoring customer solutions. Collaborating with engineering, QA, and customer teams to drive success. Contributing to knowledge base articles and delivering technical training. Occasionally traveling to provide hands-on expertise and technical insights. requirements-expected : A Bachelor’s degree in Computer, Electronics, or Electrical Engineering. 3+ years of experience in technical support for advanced networking and wireless solutions. Expertise in authentication protocols, Vo IP troubleshooting (SIP, SVP, H323), and process optimization. Strong multitasking skills and the ability to communicate effectively with diverse stakeholders. A willingness to work in shifts and tackle challenges head-on. offered : B2 B contract Benefits (Multisport, Luxmed, trainings) Remote work benefits : sharing the costs of sports activities private medical care no dress code coffee / tea

  • Praca Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


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