Informacje o stanowisku

about-project :

• Are you passionate about cutting-edge networking technologies and ready to make an impact? We’re searching for a Premium Support Engineer to deliver exceptional solutions for enterprise networking and wireless technologies.
• You’ll take center stage in enabling seamless technology by providing technical and operational support across various solutions.

• Troubleshooting and resolving complex network and operational challenges.
• Optimizing product performance and tailoring customer solutions.
• Collaborating with engineering, QA, and customer teams to drive success.
• Contributing to knowledge base articles and delivering technical training.
• Occasionally traveling to provide hands-on expertise and technical insights.

• A Bachelor’s degree in Computer, Electronics, or Electrical Engineering.
• 3+ years of experience in technical support for advanced networking and wireless solutions.
• Expertise in authentication protocols, VoIP troubleshooting (SIP, SVP, H323), and process optimization.
• Strong multitasking skills and the ability to communicate effectively with diverse stakeholders.
• A willingness to work in shifts and tackle challenges head-on.

• B2B contract
• Benefits (Multisport, Luxmed, trainings)
• Remote work

• sharing the costs of sports activities
• private medical care
• no dress code
• coffee / tea

Kraków - Oferty pracy w okolicznych lokalizacjach