As a Portfolio Tooling Analyst, you will be working for our client, a leading financial services organization that is transforming its technology delivery landscape. You will be contributing to large-scale portfolio initiatives by managing and optimizing Jira tooling processes to support agile teams worldwide. This role is focusing on ensuring alignment between project configuration, portfolio reporting, and organizational standards, while guiding users in maximizing the value of Jira and related tools. You will be collaborating with stakeholders across global teams to drive efficiency, consistency, and transparency in project delivery.
Join us, and streamline projects with smarter tools and insights!
Kraków – based opportunity with hybrid work model (2 days/week in the office).
responsibilities :
Managing the onboarding process for Jira users within technology delivery teams
Overseeing and approving new project and configuration requests in Jira
Supporting Jira users with queries, guidance, and adherence to standards
Facilitating tooling change requests and managing design authority reviews
Advising teams on configuration design principles and agile best practices
Providing support with Jira functionality including boards, dashboards, and reports
Extracting and analyzing data for portfolio-level reporting
Managing Jira user access and permissions across teams
Delivering insights through data analysis to enable stakeholder decision-making
Coordinating with stakeholders to ensure alignment across global teams
requirements-expected :
Strong experience working with Jira and Confluence
Proficiency in performing project administrator activities in Jira
Ability to build reports and dashboards in Jira
Solid understanding of Agile frameworks and principles
Strong analytical skills to produce management information and insights
Proven problem-solving skills in tooling and design decision-making
Experience collaborating with large, cross-functional stakeholder groups
Strong communication skills for managing meetings and collecting feedback
Strong written communication skills for sharing tooling updates
Ability to support portfolio-level reporting with data provision and analysis
offered :
Stable and long-term cooperation with very good conditions
Enhance your skills and develop your expertise in the financial industry
Work on the most strategic projects available in the market
Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
Participate in Social Events, training, and work in an international environment
