Portfolio Delivery Lead

Miejsce pracy: Kraków

Your responsibilities

Manage delivery issues affecting capability execution.
Identify and manage Dependencies, Risks and Blockers.
Monitor metrics and controls relating to Agile deliveries across the entire change portfolio for UK Technology.
Conduct proactive analysis of data to highlight any trends or issues with data quality as well as implement preventative measures within the portfolio to reduce delivery risk.
Act as the escalation point across all VS within the portfolio for resourcing interlock, dependency resolution, prioritisation agreements etc.
Proactively identify and break down barriers and silos between teams, VS and Business Lines.
Work with VS Technology leads and CIOs to upkeep overall health of the UK portfolio as well as support ad-hoc requests for data extraction, analysis or reporting and support and advise Value streams on ways of working and tooling in adherence to central guidance.

Our requirements

Strong experience in working with Jira, Confluence.
Knowledge and understanding of Agile framework and principles.
Strong autonomy and analytical skills to bring added value on MI production and enable decision making for the key stakeholders.
Ability to liaise with large numbers of stakeholders from local, regional and global teams and drive the right behaviour and frame questions in the right way to find the information requested or follow-up multiple queries that can last over time.
Excellent oral communications skills to manage meetings, to listen and collect feedback and to report effectively.
Excellent written communication skills to manage updates that need to be shared with senior leaders and wider stakeholder groups.
Ability to prioritise work within competing demands, to successfully deliver services to agreed levels in a diverse and constantly changing technical and business environment.

Optional

Experience in Agile environments.
Knowledge of SAFe framework or Lean Portfolio Management.
Comprehensive understanding of bank approach to planning processes and policy in context of wider industry trends and direction.
Being proactive in finding ways to improve current processes and make improvements where needed.

What we offer

Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking

Benefits

sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events
corporate sports team
retirement pension plan
corporate library
no dress code
coffee / tea
parking space for employees
leisure zone
extra social benefits
employee referral program
opportunity to obtain permits and licenses
charity initiatives
family picnics
extra leave
In-office gym

Recruitment stages

Online assessment
Phone interview
Job interview
Welcome to HSBC!

About the role

UK Technology Portfolio Office is a world-class Centre of Excellence that drives oversight and reporting of change delivery across a $300m portfolio. Our ethos is to simplify, streamline and automate processes to ensure consistent reporting, governance and control of delivery health, cost and capacity.

Working with delivery teams located across the globe means we have large variations in our ways of working, processes and tooling. The UK Technology Portfolio Office also acts as a central function delivering organisational change and transformation aligned with the group wide initiative of building a more simple and agile organisation.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC.
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Before you apply, please note that we will take into the consideration only applications that include the following statement:
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“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
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Due to the high number of applications, we reserve the right to contact selected candidates only.
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In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.

Praca Kraków