Overview
Polish Speaking Customer Client Support Specialist in sunny Greece with fully paid relocation.
Responsibilities
- Deliver exceptional customer service in Polish through various channels, including phone, email, and chat
- Address customer inquiries and resolve issues efficiently while maintaining a positive demeanor
- Guide customers through our products and services, ensuring they have an outstanding experience
- Collaborate with different teams to troubleshoot and resolve complex customer issues
- Keep detailed records of customer interactions in our CRM system for reporting and follow-up
- Proactively suggest improvements based on customer feedback
- Participate in team initiatives to enhance customer satisfaction and service quality
Requirements
- Fluency in Polish and working proficiency in English; knowledge of additional languages is a plus
- Prior experience in customer service or support roles is highly desirable
- Strong communication skills coupled with a customer-focused mindset
- Effective problem-solving skills and a positive attitude towards challenges
- Ability to work independently and collaboratively within a diverse team
- Familiarity with customer support software and CRM systems is advantageous
- Willingness to relocate to Greece and fully immerse in a new culture
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay
- Professional growth & development opportunities
- Career growth opportunities in a renowned global company
- International & diverse work environment
- Competitive performance bonuses
- Monthly salary range from €1200 to €1500
- 14 monthly salaries per year
- Health care benefits and numerous other discounts
- Fully paid training by certified instructors
- State of the art premises with relaxing break areas
- Special events as well as community & social responsibility initiatives
- Referral Program: Bring your friends and receive great bonuses
- Free Greek language courses
- Work for a Great Place to Work-Certified Company
- Opportunity to build a strong career with a world-renowned brand and a high quality of life in Europe
Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Customer Service
- Industries: IT Services and IT Consulting
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