Informacje o stanowisku

Ukrainian Russian Video Remote Interpreter (VRI)

Job Title: Polish Interpreter

Location: Remote, work from home in Poland

Position Overview: The Polish Medical VRI is responsible for handling on-demand audio and video calls to serve our limited English proficient (LEP) community and practitioners in a variety of industries such as Healthcare, Government, Community, Education, etc.

Job Functions:

• Provide effective video and audio interpreting sessions in a professional manner.
• Capture company provided data during interpreting sessions when required.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Adhere to interpreter ethical standards and procedural requirements specific to interpreting context.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect, beliefs, and preferences.
• Strong aptitude and passion for customer service and interpreting.
• Maintain a professional demeanor throughout the video and audio sessions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Render exact and correct concepts and meanings according to interpreter protocol.

Qualifications:

• Fluent and have strong verbal communication skills in both the source and target language (Ukrainian Russian to English and vice versa).
• Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
• Successful completion of a proficiency assessment or have a national certification.
• Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI, and NCIHC).
• HIPAA compliant work environment and setting.
• Must be at least 18 years of age.

Preferred Qualifications:

• Ability to read and write in the requested languages.
• Degree or certifications in interpreting practices.
• National Medical Interpreter Certification by CCHI, NBCMI, or DSHS.
• Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).

Technical Requirements:

• High-speed internet connection, cable or fiber optic services preferred.
• HIPAA compliant workspace, with 4 walls and a door that locks.
• Computer must have a direct connection into the modem.
• Home office must have a blue or green backdrop.
• Workspace must be quiet, distraction-free from people, pets, or outside noise.

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