Platform Deployment Specialist – Legal, Contract Lifecycle Management (CLM) – Manager – English – Hybrid Krakow

With us, you’ll learn fast, work smart, and make a difference. Youll build a career that matters.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Responsibilities

• Implementation of CLM Software: Collaborate with internal teams and external partners to facilitate the successful deployment of contract lifecycle management software.


• Contract Management: Initiate, negotiate, and sign contracts using CLM software, ensuring compliance with legal and regulatory requirements.


• Data and Analytics: Utilize CLM software data and analytics capabilities to monitor and analyze contract-related metrics and performance.


• Process Improvement: Continuously evaluate and enhance the deployment process to improve efficiency and effectiveness.


• Stakeholder Management: Coordinate with various stakeholders, including legal teams, IT teams, and external vendors, to ensure smooth and timely deployment of the software.


• Training and Support: Provide training and support to end-users of CLM software to ensure proper utilization and adoption.


• Documentation: Maintain accurate documentation of all deployment activities, including contracts, processes, and troubleshooting steps.

Minimum Qualifications

• Experience in deploying and managing legal/contract management software, specifically CLM.


• Legal practice and background.


• Ability to work across countries and time zones in a globally dispersed team.


• In-depth understanding of SaaS solutions and contract management best practices.


• Strong analytical and problem‑solving abilities to analyze data and derive insights for process improvement.


• Excellent written and verbal communication skills to effectively interact with internal teams, external partners, and stakeholders.


• Meticulous attention to detail to ensure accuracy and compliance with legal and regulatory requirements.


• Proven track record of successfully managing complex deployment projects, adhering to timelines and deliverables.

Preferred Qualifications

• Ability to adapt to changing priorities and work in a fast‑paced, dynamic environment.


• Experience with work in SCRUM methodology.


• Experience with Ironclad and ERP systems.


• Strong teamwork and collaboration skills to work effectively with cross‑functional teams.

Why Join Genpact

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.


• Make an impact – Drive change for global enterprises and solve business challenges that matter.


• Accelerate your career – Get hands‑on experience, mentorship, and continuous learning opportunities.


• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day.


• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness, built on a foundation of integrity and inclusion, allow your ideas to fuel progress.

Please be informed that proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process. Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

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