Informacje o stanowisku

Pracodawca:

Gi Group S.A.

Opis stanowiska:

Our client, a leading retail company in digital transformation, seeks an experienced Platform & Content Manager. The role will drive the development and optimization of web and app platforms, ensuring smooth operation, accurate product data, and seamless content delivery for an outstanding customer experience.The manager will oversee the website and app, keeping them user‑friendly, reliable, and consistently up to date.
GI Group Poland is acting as an Employment Agency in relation to this vacancy.

Zadania:

Job scope:

• Monitor and optimize all customer interactions across digital channels (web and mobile) to ensure a seamless journey that drives satisfaction, loyalty, and advocacy Own the platform roadmap for web and app, managing backlog, prioritizing UX and performance enhancements, and aligning with business objectives
• Oversee daily content operations, including product catalogue management, translations, imagery, tagging, and SEO structure
• Collaborate with PIM and digital data teams to maintain content accuracy and consistency
• Partner with marketing, CRM, and e‑commerce teams to support campaigns, activations, and customer engagement initiatives
• Implement test‑and‑learn cycles (A/B testing, heatmaps, click maps) to continuously optimize content and user experience
• Define and track key metrics for digital conversion, engagement, and overall CX performance
• Shape the CX vision and roadmap, driving omnichannel initiatives that integrate digital and physical touchpoints
• Lead and mentor the CX team, managing external vendors and fostering cross‑functional collaboration.
• Establish governance frameworks and measurement standards to ensure consistent delivery of customer‑centric strategies

GI Group Poland is acting as an Employment Agency in relation to this vacancy.

Wymagania:

Ideal profile:

• 8+ years of professional experience in digital business environments, with a strong focus on retail and e-commerce
• Demonstrate advanced digital literacy and a refined UX/UI sensibility, ensuring user-centric design and seamless customer experiences
• Apply data analysis expertise to interpret performance metrics, drive insights, and support informed decision-making
• Lead and coordinate complex initiatives through effective project management and cross-functional collaboration
• Communicate clearly and persuasively across diverse stakeholders, maintaining alignment and trust
• Operate with an agile mindset, thriving in fast-paced, dynamic settings while adapting to evolving priorities
• Solve problems with creativity and precision, balancing innovation focus with attention to detail
• Utilize solid knowledge of CMS, PIM, analytics platforms, and UX/UI fundamentals to optimize digital processes
• Ensure data accuracy, attribution integrity, and manage multilingual content workflows to support global operations
• Champion continuous improvement by integrating analytical thinking, innovation, and best practices into everyday work
• Fluency in both Polish and English

Oferujemy:

Offer:

• Work in a leading retail organization trusted across Europe
• Competitive salary, career growth, and comprehensive benefits
• Discounts on company products
• Continuous learning through training, courses, and webinars
• Opportunities to improve language skills and collaborate internationally
• Loyalty rewards, including jubilee awards, extra days off, and special discounts
• A supportive, knowledge‑sharing work culture

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O pracodawcy:

W przypadku poszukiwania pracy, która umożliwia rozwój i zdobycie nowych doświadczeń, **Gi Group** może być odpowiednim rozwiązaniem. Firma zapewnia wsparcie na każdym etapie kariery zawodowej, eliminując potrzebę samodzielnego przeszukiwania ofert pracy.

*Gi Group** jest agencją rekrutacyjną, działającą od 1998 roku, która od 2007 roku wspiera kandydatów w całej Polsce w odnalezieniu optymalnego miejsca zatrudnienia. Oferuje kompleksowe usługi, począwszy od doradztwa zawodowego, poprzez pomoc w formalnościach, aż po dopasowanie ofert pracy do kwalifikacji i oczekiwań kandydatów.

Co roku, **Gi Group** pomaga blisko 150 tysiącom osób w znalezieniu zatrudnienia. Dzięki współpracy z ponad 15 000 firm w Polsce i za granicą, firma dysponuje szerokim wachlarzem ofert w różnych branżach. Umożliwia to znalezienie najlepszych możliwości zarówno w kraju, jak i poza jego granicami. Ponadto, **Gi Group** posiada 27 biur w całej Polsce, co zapewnia bliskość do kandydatów oraz pracowników.

*Gi Group** to globalny lider w branży rekrutacyjnej, będący częścią Gi Group Holding – międzynarodowego ekosystemu HR, działającego w ponad 30 krajach.

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