Informacje o stanowisku

We are looking for an experienced Platform & Content Manager for our client - a leading retail company in the midst of digital transformation. The role focuses on developing and optimizing digital platforms (web and app) to ensure seamless content delivery, accurate product data, and a best‑in‑class customer experience. The Platform & Content Manager will oversee the companys website and app, ensuring they remain user‑friendly, reliable, and consistently up to date.GI Group Poland is acting as an Employment Agency in relation to this vacancy.ZAKRES OBOWIĄZKÓW:

Job scope:

• Oversee and continuously improve the end‑to‑end customer experience across web and mobile channels.
• Own the digital platform roadmap, including backlog management and prioritization of UX, content, and performance initiatives.
• Lead UX and experience optimization efforts in partnership with design and technology teams.
• Monitor platform performance and use data insights to drive enhancements.
• Manage daily content operations, including product catalog updates, translations, imagery, tagging, and SEO structure.
• Ensure content quality and consistency through close collaboration with PIM, data, and other cross‑functional teams.
• Support marketing, CRM, and e‑commerce teams with campaign and promotional content execution.
• Implement test‑and‑learn practices (A/B tests, heatmaps, click‑maps) to optimize content and user journeys.
• Define and track key digital KPIs related to conversion, engagement, and customer experience.
• Drive omnichannel alignment and cross‑team collaboration to deliver cohesive customer experiences.
• Managing a small team of 2 (PIM Specialist, Content Specialist).

• 8+ years of professional experience in digital business environments, with a strong focus on retail and e-commerce
• Demonstrate advanced digital literacy and a refined UX/UI sensibility, ensuring user-centric design and seamless customer experiences
• Apply data analysis expertise to interpret performance metrics, drive insights, and support informed decision-making
• Lead and coordinate complex initiatives through effective project management and cross-functional collaboration
• Communicate clearly and persuasively across diverse stakeholders, maintaining alignment and trust
• Operate with an agile mindset, thriving in fast-paced, dynamic settings while adapting to evolving priorities
• Solve problems with creativity and precision, balancing innovation focus with attention to detail
• Utilize solid knowledge of CMS, PIM, analytics platforms, and UX/UI fundamentals to optimize digital processes
• Ensure data accuracy, attribution integrity, and manage multilingual content workflows to support global operations
• Champion continuous improvement by integrating analytical thinking, innovation, and best practices into everyday work
• Fluency in both Polish and English
• Availability to work from the Poznań office three days per month.

• Work in a leading retail organization trusted across Europe
• Competitive salary, career growth, and comprehensive benefits
• Discounts on company products
• Continuous learning through training, courses, and webinars
• Opportunities to improve language skills and collaborate internationally
• Loyalty rewards, including jubilee awards, extra days off, and special discounts
• A supportive, knowledge‑sharing work culture

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