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PL - Aftersales Training Specialist
  • Warsaw
PL - Aftersales Training Specialist
Warszawa, Warsaw, Masovian Voivodeship, Polska
BYD Europe
13. 12. 2025
Informacje o stanowisku

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Hoofddorp, Netherlands. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

We are looking for a dynamic and experienced Training Specialist to drive the learning and performance culture across our service network in Poland. This role will play a key part in building the competencies of our service shops teams ensuring consistent brand experience and operational excellence.

Key Responsibilities:

  • Conduct training needs assessments and identify skills or knowledge gaps.
  • Design, develop, and update training materials, manuals, and e-learning modules including but not limited to company, cross-culture communication, product, process, leadership, etc.
  • Deliver engaging in-person and virtual training sessions.
  • Evaluate the effectiveness of training programs through assessments and feedback.
  • Maintain training records and track employee participation.
  • Conduct onboarding training and continuous learning initiatives.
  • Establish a comprehensive internal and external training system to foster a company culture of learning and development.

Skills, Qualifications, and Experience Required:

  • Bachelor’s degree in Human Resources, Education, Psychology, or a related field.
  • Minimum 3 years of experience in training, L&D, or instructional design ideally within the automotive industry.
  • Strong presentation and facilitation skills.
  • Proficiency in MS Office and Learning Management Systems (LMS).
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects and deadlines.
  • Knowledge of adult learning principles and modern training techniques.
  • Fluent in Polish and English (both written and spoken).
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