Performance & Reporting Manager

As the Performance & Reporting Manager you will be responsible for developing, maintaining, and improving performance management frameworks, operational KPIs, and reporting capabilities (driving process insights as well) for global finance operations.

Main tasks:

• Own the global KPI framework for end-to-end finance processes (R2R, P2P, B2C), ensuring standardized definitions, benchmarks, and methodologies across regions.

• Develop and maintain automated dashboards and performance reports (e.g., SLA, headcount, productivity) using tools like Power BI, Tableau, or Excel.

• Analyze performance data to identify trends, variances, and improvement opportunities, supporting business cases and benefit realization for transformation and CI initiatives.

• Drive standardization of reporting practices across global finance operations and collaborate with IT/data teams to enhance data quality and architecture.

• Lead global performance reporting efforts, coordinating inputs from regional teams, process owners, and analysts, and delivering clear, executive-ready insights.

• Establish and monitor KPIs, ensuring regular updates to senior stakeholders and governance boards, while proactively managing risks.

• Engage and influence stakeholders at all levels, lead and mentor project teams, and foster a culture of continuous improvement and results orientation.

• variety of development opportunities in an international working environment in the rapidly growing company from the SSC sector
• contract of employment
• Depending on the needs: 100% remote work ; work in a hybrid system with office work only 2 times a month, to foster team integration and collaboration;
• full initial training and constant support from the most experienced workers on every step of your career path
• package of additional benefits: co-financing of the Medicover Sport card, Medicover private medical care, group insurance, access to Medicover Benefits cafeteria platform, co-financing of foreign language courses, funding for training and courses, various charity initiatives, Employee Referral Program, Employee Initiatives Program

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• corporate library
• no dress code
• employee referral program
• charity initiatives

SGS GLOBAL BUSINESS SERVICES EUROPE SP Z O O