People Services Specialist – Warsaw, Poland

CBRE Business Services Organisation (CBRE BSO) is a part of CBRE Group, a Fortune 500 commercial real estate services and investment firm headquartered in Dallas. CBRE serves clients in more than 100 countries and employs over 130,000 people worldwide.

About The Role

As a CBRE People Services Specialist, you will join the Warsaw People Services Team – Lifecycle and be responsible for delivering HR service delivery to the EMEA – Poland business, supporting an employee population of over 30,000. Your purpose is to proactively deliver an exceptional HR service to the EMEA – Poland business, supporting the wider HR team, employees, and line managers.

What You’ll Do

• Be the first point of contact for all HR contract extension inquiries and manage the inquiry from contact to closure.
• Provide high‑quality answers to inquiries and requests made by employees, managers and HR BP within agreed SLAs using a case‑management system.
• Extend BSO and GIA employee contracts in line with the process and labor code.
• Ensure annex control and enter data into Enova and PSFT systems.
• Act as a subject‑matter expert on benefits and share your experience and knowledge with other team members.
• Administer employee documents and provide induction for new joiners.
• Check invoices and input payroll details for benefits.

What You’ll Need

• Knowledge of Polish and English at native/advanced level.
• Experience in HR administration is welcomed.
• Excellent customer‑service skills and advanced Excel skills.
• High level of accuracy and attention to detail.
• Experience with a core people system (PeopleSoft) and payroll systems is desirable.
• Experience working in a shared services environment using a case‑management tool is a plus.
• Master/bachelor’s degree in Human Resources or a related field.
• Exceptional written and verbal communication skills.
• Strong organization, prioritization and multi‑tasking abilities.
• Ability to work with tight deadlines and both individually and as part of a team.

Company Benefits and Perks

• Stable employment conditions and a career advancement program.
• International environment and learning opportunities through internal courses and global programmes.
• Competitive private medical healthcare, life insurance, multisport card and more.
• Workplace culture with a supportive environment and flexible work options.
• Well‑being actions and CSR initiatives to make a positive impact.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. CBRE values diversity, respects integrity, and fosters a collaborative culture that allows you to realize your full potential.