People Services Operations Advisor with German

People Services Operations Advisor with German

At Astellas we are a progressive health partner, delivering value and outcomes where needed.

We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life‑threatening or life‑limiting diseases and conditions. We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword – it’s a guiding principle for action. We believe all staff have a role to play in creating a patient‑centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.

We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real‑world evidence to inform the best decisions for patients and their care‑givers, to ensure the medicines we develop continue to provide meaningful outcomes. Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.

The Opportunity

As a People Services Operations Advisor with German, you will be part of our global HR team, ensuring smooth and efficient HR service delivery. Your role is key to creating a positive employee experience and maintaining compliance with local labor laws and global standards. You will work closely with HR partners, vendors, and business stakeholders to provide accurate, timely, and high‑quality HR support across the employee lifecycle. This position is critical for operational excellence and employee satisfaction.

Hybrid Working

At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.

Key Activities For This Role

• Provide clear and accurate answers to HR queries, ensuring excellent customer service.
• Support HR processes throughout the employee lifecycle (onboarding, changes, offboarding).
• Ensure compliance with company policies and local labor laws.
• Handle complex cases and coordinate with vendors for resolution.
• Help improve HR systems, policies, and self‑service tools.

Essential Knowledge & Experience

• Fluent in English and German.
• Initial experience in HR operations, shared services, or employee lifecycle management.
• Knowledge of HR regulations and labor law in the relevant country or region.
• Experience working within outsourced and in‑house HR service delivery models.
• Proficiency in MS Office (Excel, Access) with strong attention to detail and data accuracy.
• University degree in Human Resources, Business Administration, or equivalent.
• Excellent customer service, communication, and relationship‑building skills.
• Ability to manage multiple priorities effectively.

Preferred Knowledge & Experience

• Experience with HR systems (Workday, SAP SuccessFactors).
• Knowledge of continuous improvement methodologies (Lean, Six Sigma).
• Strong analytical and problem‑solving skills with the ability to interpret data and recommend improvements.
• Experience in a multinational or shared services environment.

Additional Information

• This is a permanent, full‑time position.
• This position is based in Warsaw (Poland).
• This role is based in our Global Capability Centre in Warsaw, Poland and hybrid working with the expectation for some office presence. Flexibility may be required in line with business need. Candidates must be located within a commutable distance of the office.

Astellas – Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIn’s support team through LinkedIn Help.